Verified Reviews of The Francis Marion Hotel
Below are the verified reviews from guests that we have booked recently:
"Very comfortable beds and room!"
Overall Score5.0/ 5
Karen the concierge was fabulous and so was the driver, Charles.
Leslie O. (Individual traveler, booked 1 room), from
29-Oct-2024 Verified Review, stayed from Sat Oct 26 to Wed Oct 30 2024 at a $271.99 average nightly rate.
"Perfect place for a gathering of friends."
Overall Score5.0/ 5
The Francis Marion provided my friends and me, who all came to Charleston from different parts of the country, with a wonderful experience! It's beautifully located, the lobby was welcoming and comfortable and the amenities were excellent. And I can't say enough about the helpful staff! It really was a great choice for our gathering.
Carole S. (Individual traveler, booked 1 room), from
21-Sep-2024 Verified Review, stayed from Tue Sep 17 to Thu Sep 19 2024 at a $217.99 average nightly rate.
"What a great experience!"
Overall Score5.0/ 5
We were in Charleston for the engagement party of our son. This hotel was outstanding in every way. Beautiful to the eye. Great staff and personnel. We especially enjoyed the Swap Fox Restaurant and our wonderful waitress, Sylvie. She was terrific. We could not more highly recommend this hotel and restaurant.
Robert C. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2024 at a $239.20 average nightly rate. Response from Management on 15-Aug-2024:
"Very Nice!"
Overall Score5.0/ 5
Very professional and accommodating staff at the front desk.
Beverly B. (Individual traveler, booked 1 room), from
28-Jul-2024 Verified Review, stayed from Mon Jul 22 to Thu Jul 25 2024 at a $239.98 average nightly rate. Response from Management on 15-Aug-2024:
"Different views"
Overall Score4.0/ 5
When booking we were told we had a Harbor view and a Queen Bed. The View was pushing it and the bed was a full size🤷♀️Staff was very nice but it would have been better if we knew ahead and we may have upgraded.
Robert J. (Individual traveler, booked 1 room), from
11-Jul-2024 Verified Review, stayed from Sun Jul 07 to Tue Jul 09 2024 at a $215.20 average nightly rate.
"Each staff member who I encountered had excellent customer service. It was a wonderful experience."
Overall Score5.0/ 5
It has been a long time since I felt comfortable and completely safe in a hotel. Good job.
Renee B. (Individual traveler, booked 1 room), from
22-Apr-2024 Verified Review, stayed from Fri Apr 19 to Sun Apr 21 2024 at a $414.99 average nightly rate. Response from Management on 24-Apr-2024:
"Hotel is nice."
Overall Score4.0/ 5
Nice Hotel.
Richard Y. (Individual traveler, booked 1 room), from
25-Mar-2024 Verified Review, stayed from Sun Mar 24 to Mon Mar 25 2024 at a $219.99 average nightly rate. Response from Management on 27-Mar-2024:
"Nice Hotel!"
Overall Score4.0/ 5
Nice Hotel!
Richard Y. (Individual traveler, booked 1 room), from
25-Mar-2024 Verified Review, stayed from Sun Mar 24 to Mon Mar 25 2024 at a $219.99 average nightly rate. Response from Management on 27-Mar-2024:
"Very Nice Rooms"
Overall Score3.0/ 5
Very nice room.
Shirley D. (Individual traveler, booked 1 room), from
10-Mar-2024 Verified Review, stayed from Sun Mar 10 to Mon Mar 11 2024 at a $366.99 average nightly rate. Response from Management on 15-Mar-2024:
"Love this place! "
Overall Score5.0/ 5
Staff wonderful! Great restaurant staff. Beautiful place. Can’t wait to go back.
Jill K. (Individual traveler, booked 1 room), from
08-Jan-2024 Verified Review, stayed from Sat Jan 06 to Mon Jan 08 2024 at a $277.49 average nightly rate. Response from Management on 15-Mar-2024:
"Excellent!"
Overall Score5.0/ 5
Never had an issue here and the excellence continues. Great place to stay. Service is superior. Staff is always polite and attentive. Just a good way to start your visit and end your time in Charleston. Kudos to all.
Mitchell B. (Individual traveler, booked 1 room), from
17-Dec-2023 Verified Review, stayed from Sat Dec 16 to Sun Dec 17 2023 at a $236.23 average nightly rate. Response from Management on 10-Jan-2024:
"Lovely Historic Hotel!"
Overall Score5.0/ 5
I love The Francis Marion Hotel for it's history and location. The staff are wonderful and the hotel beautifully maintained.
Kristy K. (Individual traveler, booked 1 room), from
13-Dec-2023 Verified Review, stayed from Sun Dec 10 to Mon Dec 11 2023 at a $209.00 average nightly rate. Response from Management on 10-Jan-2024:
Summary of Verified Reviews
Customer Reviews of The Francis Marion Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Francis Marion Hotel, located in the heart of historic Charleston, South Carolina, was the largest and grandest in the Carolinas when it opened in 1924. Named for General Francis Marion, the "Swamp Fox" of the American Revolution, the Francis Marion Hotel in Charleston re-opened in 1996 after a $12 million National Trust award-winning restoration, and is once again Charleston's Grand Hotel. Guests at the Francis Marion Charleston Hotel can enjoy classic Southern cuisine for breakfast, lunch and dinner in the Swamp Fox Restaurant and Bar, cocktails and jazz piano music in the Swamp Fox bar, complete spa services at Spa Adagio, and gourmet coffee from Port City Java. A full array of business services is available for conferences and meetings. Host an elegant wedding in one of our ballrooms or a business meeting in one of our conference rooms. In addition to 14,000 square feet of meeting and banquet space, the Francis Marion Hotel is pleased to announce the opening of the new Carolina Ballroom and Conference Center. The new conference facility features 7,000 square feet of total conference space, including a 4,500 square ft elegant ballroom overlooking Marion Square. The Francis Marion Hotel also provides all the traditional services one expects from a grand hotel: a doorman and bell service, concierge, valet parking, room service, wireless internet services, business center, newsstand and gift shop and a well equipped fitness center.
Amenities / Features
Airport & Shuttle Information
20 minutes from Charleston International Airport.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Our Swamp Fox Restaurant serves a wonderful breakfast buffet daily from 7am - 11am. This buffet is $15++ each weekday, and $20++ each Saturday and Sunday morning. The restaurant also has a regular breakfast menu guests can order from as well.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.