Verified Reviews of Hotel Murano
Below are the verified reviews from guests that we have booked recently:
"Comfortable and elegant."
Overall Score4.0/ 5
After reading some negative reviews I was a little worried before arriving at the hotel. However, after being here for two nights, I was pleasantly surprised. The lobby is beautiful and very elegant. The room is clean and the beds comfortable. I have read reviews that the rooms are dated, but I didn’t see it an issue. There is a mini fridge which is useful and a big closet. We had a room with one double beds, which also had a couch which was a nice plus. No hot tub or pool but an exercise room. No water fountain to refill water bottles, but there is ice water in the lobby. The only thing is there is a lack of parking at times and the parking is all outdoor and unsupervised.
Anna H. (Individual traveler, booked 1 room), from
08-Feb-2025 Verified Review, stayed from Fri Feb 07 to Sun Feb 09 2025 at a $154.34 average nightly rate.
"Excellent hotel and restaurant!"
Overall Score4.0/ 5
Everything I would want in a hotel stay! Restaurant had best food I've had in recent memory!
Michael R. (Individual traveler, booked 1 room), from
26-Nov-2024 Verified Review, stayed from Thu Nov 21 to Fri Nov 22 2024 at a $190.99 average nightly rate.
"Wonderful staff and beautiful decor."
Overall Score5.0/ 5
I will highly recommend this hotel to anyone I had a couple issues but they jumped right in it and fixed the problem immediately.
William C. (Individual traveler, booked 1 room), from
19-Sep-2024 Verified Review, stayed from Wed Sep 18 to Fri Sep 20 2024 at a $285.99 average nightly rate.
"Comfortable, friendly and quiet."
Overall Score4.0/ 5
I was in and out briefly to attend a wedding. The gentleman manning the front door was extremely polite and helpful. The hotel was lovely and clean, albeit the rooms are showing some age. The gym is small but it was clean and had sufficient equipment for a good work out. Overall, a very nice stay.
Krista B. (Individual traveler, booked 1 room), from
25-Aug-2024 Verified Review, stayed from Sat Aug 24 to Sun Aug 25 2024 at a $288.15 average nightly rate.
"Definitely not a four star hotel."
Overall Score2.0/ 5
The room didn’t smell clean, the sink was very slow draining and the bed was way too soft, will never stay there again.
Cort T. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Fri Aug 09 to Mon Aug 12 2024 at a $227.78 average nightly rate.
"Friendly customer service."
Overall Score4.0/ 5
The rooms were good for our needs but the staff were the best and very friendly even when explaining things again.
Angeline A. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Fri Jul 19 to Sun Jul 21 2024 at a $177.80 average nightly rate.
"Love this Place."
Overall Score5.0/ 5
This was my fourth time staying at Hotel Murano. I like the location and the amenities. It's always clean and neat. Moreover, it doesn't cost a fortune. A+++.
Richard C. (Individual traveler, booked 1 room), from
15-Jan-2024 Verified Review, stayed from Fri Jan 12 to Sat Jan 13 2024 at a $153.12 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hotel Murano
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in the heart of downtown Tacoma and just 18 miles from SeaTac International Airport, Hotel Murano features more than 45 glass artists from all over the world throughout the public areas and the guest rooms and corridors. As its intent, the Murano educates and inspires guests with the vast depths of international talent and the individual artist journeys taken to create. On every guest room floor, the visitor is greeted with a highlighted artist, his or her story and a final masterpiece. A walk down the corridor and into the guest rooms will show the inspiration and process for the featured piece of art. Overlooking beautiful Commencement Bay and offering breathtaking views of Mt. Rainier, Hotel Murano is the city’s most exclusive hotel and meeting facility. With 320 elegant sleeping rooms and 28,000 square feet of flexible meeting space, we can graciously accommodate most every need you may have. Our guest room amenities include in-room coffee makers, stocked mini-bars, iron & full size ironing board, IPOD clock radio, voice mail feature on telephone, HD TV’s with cable & Lodgnet.
Amenities / Features
Airport & Shuttle Information
Sea-Tac International Airport just 18 miles north of Tacoma. Private scheduled shuttle service available for fee
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
BITE restaurant offers a full breakfast menu as well as simple "grab and go" options with Starbucks coffee & espresso avaialble.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pet Friendly