Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of The Grand Hotel Ascend Hotel Collection
Below are the verified reviews from guests that we have booked recently:
"Beautiful View"
Overall Score3.0/5
The hotel was just ok, certainly served its purpose, great location and friendly staff.
Lindsey D. (Individual traveler, booked 1 room), from
02-Jan-2020
Verified Review, stayed from Sat Dec 28 to Sun Dec 29 2019 at a $265.88 average nightly rate.
"Relaxed enjoyed stay. Made good recommendations for restrictions and activities."
Overall Score5.0/5
N
Elene M. (Individual traveler, booked 1 room), from
10-Feb-2019
Verified Review, stayed from Thu Jan 24 to Sat Jan 26 2019 at a $193.42 average nightly rate.
Summary of Verified Reviews
67
Poor
Summary of 896 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Close to Walmart. Located near shopping areas with easy access to parking. Vibe is not too good."
Location
83/100
107 reviews
"Good location, but hard to reach by car."Shopping, restaurants and bars in the area are great.
WiFi
63/100
10 reviews
"Regular internet service. Wifi quality could be improved."
Service
62/100
164 reviews
"Reception is OK, but service is unprofessional with particular complaints about restaurant service."Friendly service, but poorly rated management.
Room
52/100
271 reviews
"Average sized rooms with great views and comfortable beds."Complaints about maintenance and cleanliness in rooms and bathrooms.Substandard furniture, A/C, TV's and kitchenettes.Shower can be a problem. Acceptable minibar.
Wellness Area
47/100
72 reviews
"Wellness & sports facilities could use better cleaning."Fitness area can be optimized. Sauna is ok.
Bar
39/100
13 reviews
"Poor bar with subpar drinks."
Cleanliness
36/100
150 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.Wellness & sports facilities could use better cleaning.
Vibe
33/100
70 reviews
"Atmosphere not particularly friendly, giving poor vibes."Entrance area is not particularly attractive.Hotel could use some updating.
Breakfast
31/100
71 reviews
"Breakfast is reasonably priced, but not exceptional."
Amenities
26/100
75 reviews
"Older facilities and unpleasant entrance area."
Food
23/100
69 reviews
"Bad overall dining experience with a bad menu."
Rated 61/100 based on reviews from families.
"Location is great."
Location
81/100
12 reviews
"Great location."
Value
60/100
7 reviews
"Fairly good value for money."
Service
58/100
14 reviews
"Friendly service and acceptable reception."
Room
55/100
37 reviews
"Great beds in okay rooms."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.
Wellness Area
41/100
15 reviews
"Poorly reviewed fitness area."
Pool
39/100
11 reviews
"Pool should be renewed."
Vibe
32/100
8 reviews
"Vibe is not too good."
Cleanliness
31/100
26 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
28/100
7 reviews
"Breakfast can be improved."
Amenities
22/100
12 reviews
"Hotel buildings could use some improvement."
Food
18/100
10 reviews
"Food could be better."
Rated 76/100 based on reviews from couples.
"Friendly service. Great location."
Location
83/100
12 reviews
"Great location."
Value
68/100
5 reviews
"Fairly good value for money."
Service
60/100
10 reviews
"Service is average, but very friendly."
Room
51/100
17 reviews
"Great beds in okay rooms. Poorly maintained and cleaned rooms."
Wellness Area
43/100
5 reviews
"Poorly reviewed fitness area."
Cleanliness
39/100
14 reviews
"Rooms could be cleaner."
Amenities
26/100
8 reviews
"Hotel buildings could use some improvement."
Vibe
26/100
5 reviews
"Vibe is not too good."
Food
21/100
7 reviews
"Food could be better."
Rated 63/100 based on reviews from business travelers.
""
Room
36/100
5 reviews
"Room needs to be improved."
Rated 60/100 based on reviews from all travelers.
"Close to Walmart. Located near shopping areas with easy access to parking. Vibe is not too good."
Location
83/100
104 reviews
"Good location, but hard to reach by car."Shopping, restaurants and bars in the area are great.
Service
61/100
161 reviews
"Reception is OK, but service is unprofessional with particular complaints about restaurant service."Friendly service, but poorly rated management.
WiFi
56/100
9 reviews
"Regular internet service. Wifi quality could be improved."
Room
52/100
264 reviews
"Average sized rooms with great views and comfortable beds."Complaints about maintenance and cleanliness in rooms and bathrooms.Substandard furniture, A/C, TV's and kitchenettes.Shower can be a problem. Acceptable minibar.
Wellness Area
48/100
71 reviews
"Wellness & sports facilities could use better cleaning."Fitness area can be optimized. Sauna is ok.
Pool
39/100
56 reviews
"Pool in need of cleaning."
Bar
39/100
13 reviews
"Poor bar with subpar drinks."
Cleanliness
36/100
145 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.Wellness & sports facilities could use better cleaning.
Vibe
33/100
68 reviews
"Atmosphere not particularly friendly, giving poor vibes."Entrance area is not particularly attractive.Hotel could use some updating.
Breakfast
31/100
67 reviews
"Breakfast is reasonably priced, but not exceptional."
Amenities
26/100
75 reviews
"Older facilities and unpleasant entrance area."
Food
22/100
67 reviews
"Bad overall dining experience with a bad menu."
Rated 57/100 based on reviews from families.
"Location is great."
Location
81/100
12 reviews
"Great location."
Value
60/100
7 reviews
"Fairly good value for money."
Service
58/100
14 reviews
"Friendly service and acceptable reception."
Room
55/100
37 reviews
"Great beds in okay rooms."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.
Wellness Area
41/100
15 reviews
"Poorly reviewed fitness area."
Pool
39/100
11 reviews
"Pool should be renewed."
Vibe
32/100
8 reviews
"Vibe is not too good."
Cleanliness
31/100
26 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
28/100
7 reviews
"Breakfast can be improved."
Amenities
22/100
12 reviews
"Hotel buildings could use some improvement."
Food
18/100
10 reviews
"Food could be better."
Rated 68/100 based on reviews from couples.
"Friendly service. Great location."
Location
83/100
11 reviews
"Great location."
Comfort
72/100
9 reviews
"Comfortable rooms and beds."
Service
60/100
10 reviews
"Service is average, but very friendly."
Room
51/100
16 reviews
"Great beds in okay rooms. Poorly maintained and cleaned rooms."
Wellness Area
43/100
5 reviews
"Poorly reviewed fitness area."
Cleanliness
38/100
13 reviews
"Rooms could be cleaner."
Amenities
26/100
8 reviews
"Hotel buildings could use some improvement."
Food
21/100
7 reviews
"Food could be better."
Rated 63/100 based on reviews from business travelers.
""
Room
36/100
5 reviews
"Room needs to be improved."
Customer Reviews of The Grand Hotel Ascend Hotel Collection
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
177
Very Good
140
Average
117
Poor
90
Terrible
84
true
Recent Reviews:
SkyDragonfly
Trip type:
Business
Nicholas provides excellent customer service.
Feb 26, 2020
Friendly and efficient customer service stood out with Nicholas’s professionalism and helpfulness during this stay. No complaints. Depending on what your expectations are, the awful reviews did not describe my...
more »
Friendly and efficient customer service stood out with Nicholas’s professionalism and helpfulness during this stay. No complaints. Depending on what your expectations are, the awful reviews did not describe my stay here. It’s a normal hotel with friendly and helpful staff.
Do not stay at this property! Our experience was pretty bad. The property is simply not maintained. There were cigarette buds on the floor in the hall as well as...
more »
Do not stay at this property! Our experience was pretty bad. The property is simply not maintained. There were cigarette buds on the floor in the hall as well as pieces of food and trash. The fridge was not working well. Our food was turning into pieces of ice in it. Microwave was not functioning. One of the doors from the cabinet was missing. The pool was dirty and rarely cleaned. Locks on the outer doors to the hotel were broken. When we arrived at about 1:00 AM there was a loud party going on in the pool area. Next morning the pool area was uncleaned. We called guest relations number where the guest relations representative promised to get back to us but never did. There was a weird smell in the hotel. Overall I would not recommend staying at this property!
This hotel hosts international students working at the resorts, with implications such as: loud music at night, dirty floors at the foyer and pool areas, leftover food and garbage left...
more »
This hotel hosts international students working at the resorts, with implications such as: loud music at night, dirty floors at the foyer and pool areas, leftover food and garbage left near elevators on the floors (producing "nice aroma"). We did not believe one-star reviews, and now regret it. We arrived at the hotel around 1:30am, and were greeted by loud party at the pool, occupied by young crowd. There were cigarette buds on the floor, so they are probably smoking indoors as well. Please also be aware that at least some rooms 3rd floors have fake windows. There is a window with glass, but it opens view on internal communications of the hotel - pipes, wires - and does not have natural light coming through it. On the 4th floor above windows look at the roof that is at level with the windows (person walking on the roof can step into the window). Room looked Ok, and the smell did not get through into the room, this is why I left 2 starts instead of 1.
Good place in Frisco. Rooms are relatively cheap and the room is nice. Only problem is they have 2 heat settings (too cold and too hot). Restaurant was not open...
more »
Good place in Frisco. Rooms are relatively cheap and the room is nice. Only problem is they have 2 heat settings (too cold and too hot). Restaurant was not open in February which was odd as there are no good choices nearby. I would recommend the hotel if you are ok staying in Frisco.
This was the absolute worst experience at any hotel. I have ever stayed at. STAY AWAY! 335.00/night for two double beds NEVER EVER AGAIN!!!!!!!! Staff was dismissive with everything I...
more »
This was the absolute worst experience at any hotel. I have ever stayed at. STAY AWAY! 335.00/night for two double beds NEVER EVER AGAIN!!!!!!!! Staff was dismissive with everything I brought to their attention. If you wanted everything listed on this hotel I would run out of line or word space. Don’t do it......
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Located off of I-70 amidst the Rocky Mountains and bordering Lake Dillon, the hotel is central to all the major ski resorts including Keystone, Copper Mountain, Breckenridge, Arapahoe Basin and Loveland Ski Areas. Our sleeping rooms contain an iron/board, hairdryer, voicemail, coffee/maker. The hotel has a restaurant, lounge, 2250 square feet of banquet space and an atrium consisting of an indoor pool, two hot tubs, a dry sauna, game room and fitness center. Our ballroom offers 3200 square feet of intimate banquet space. In addition we offer a 646 square foot boardroom. The Sports Grill features 14 craft and domestic beers on draft and a beautiful bar showcasing the world's best liquors and wines.
Green Sustainability
While staying with us you can opt to save water and energy related by reusing linens and towels. Also, the hotel has completed a renovation and upgraded toilets, lights and other facets of the property to help with the sustainability cause.
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Flat-panel TV
Free local calls
Free newspaper
Free toiletries
Free WiFi
Hair dryer
Iron/ironing board
Microwave
Number of bathrooms - 1
Phone
Premium TV channels
Private bathroom
Refrigerator
Room service (limited hours)
Shower/tub combination
Airport & Shuttle Information
Denver International Airport is located 70 miles East of the Hotel Summit County. There are 3rd Party shuttle buses available on average of $70 per person each way.
Local Shuttle Info: There is a local shuttle bus called the Summit Stage. This is a free service and runs from a stop next to our hotel every 30 minutes.
Breakfast Information
Breakfast is served in the restaurant daily and is not included in the rate. Typical cost per person is $12
Parking Info
Self Parking
Internet / WiFI
WiFi included in rate
About Ascend Hotel Collection
Upscale property delivering the highest standards of hospitality, services, and luxury comfort
Free wireless internet and continental breakfast
Beautiful indoor and outdoor pools
Flat-screen high definition TV's
Boutique restaurants and cocktail lounges at participating locations
Fitness center facility
The Ascend Hotel Collection highlights above are subject to change without notice.
Seasonality and Projections at The Grand Hotel An Ascend Collection Member
The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting bid was entered. The best group or meeting displayed is 59.2% in the month of September 2020 and the highest average individual rate is $387 in the month of November 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Grand Hotel An Ascend Collection Member in a month when rates are lower.
