Verified Reviews of Holiday Inn Johnstown Gloversville An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Good hotel and restaurant."
Overall Score4.0/ 5
Comfortable. All employees helpful and pleasant. Good restaurant. I will definitely return.
Jamie H. (Individual traveler, booked 1 room), from
08-Oct-2024 Verified Review, stayed from Wed Oct 02 to Sun Oct 06 2024 at a $155.19 average nightly rate.
"Comfortable and met all expectations."
Overall Score4.0/ 5
Overall this Holiday Inn is high on my list. Clean, quiet, no problems or issues. The restaurant is excellent, The people really nice and want to do well.
Elaine V. (Individual traveler, booked 1 room), from
25-Sep-2024 Verified Review, stayed from Thu Sep 19 to Sun Sep 22 2024 at a $188.32 average nightly rate.
"Stay Review"
Overall Score3.0/ 5
Did not have our reservation correct and almost didn’t get a room. Disappointed that no dogs will be allowed next year.
Marion H. (Individual traveler, booked 1 room), from
27-Aug-2024 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2024 at a $206.99 average nightly rate.
"Bring Photo ID! And, beware $25 incidental charge!"
Overall Score4.0/ 5
The property was nice clean and easy to find, but expensive. Parking was sufficient and the area appeared safe. I did not eat at any restaurants. I checked in but did not have a physical photo ID I had it on an iPhone photo app I take photos of all docs incase of theft as I travel a lot. The two, young reservation clerks told me that they could not offer me a room because of the physical photo ID policy. I was totally dismissed. I had all forms of other IDs and had traveled over 100 miles for a professional meeting. I needed a place to stay. It wasn't until *I asked* to speak to a manager that I was even considered a potential guest. The manager was great. I explained that I accidently left my photo ID at home, but it could be sent overnight mail if needed. She reviewed my electronic ID and business card and said both were sufficient. I was relieved and grateful. My suggestion is to train the front desk clerks in the art of helpful customer service. I understand that what they do may not always be easy and some customers can be difficult. I had a similar job when I was their age. I respected the ID policy, but THEY should have offered me alternate solutions versus me having to request them. Will I stay again? No. The property is highly expensive $269 for one night.
Gladys C. (Individual traveler, booked 1 room), from
05-Aug-2024 Verified Review, stayed from Tue Jul 30 to Wed Jul 31 2024 at a $159.20 average nightly rate.
"Staff Support"
Overall Score5.0/ 5
I appreciate the staff being understanding about my reservation issue and helping me resolve it.
Leah H. (Individual traveler, booked 1 room), from
28-Jun-2024 Verified Review, stayed from Thu Jun 27 to Fri Jun 28 2024 at a $147.25 average nightly rate.
"Okay"
Overall Score4.0/ 5
okay for spending night.
Rudy B. (Individual traveler, booked 1 room), from
24-Jun-2024 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2024 at a $190.99 average nightly rate.
"Extremely clean rooms."
Overall Score4.0/ 5
Perfect for what we needed. Clean rooms. Very friendly and accommodating staff.
Kellyanne C. (Individual traveler, booked 1 room), from
21-Apr-2024 Verified Review, stayed from Fri Apr 19 to Sun Apr 21 2024 at a $103.99 average nightly rate.
"Excellent Hotel & Restaurant Food!"
Overall Score5.0/ 5
Excellent room with amenities and great food in the restaurant.
Russ P. (Individual traveler, booked 1 room), from
23-Mar-2024 Verified Review, stayed from Fri Mar 22 to Sun Mar 24 2024 at a $133.99 average nightly rate.
"Good hotel and restaurant/bar!"
Overall Score4.0/ 5
Comfortable, clean, good sized rooms and a really good sit down restaurant and bar.
Edward C. (Individual traveler, booked 1 room), from
06-Dec-2023 Verified Review, stayed from Fri Dec 01 to Sun Dec 03 2023 at a $138.00 average nightly rate.
"Excellent hotel, staff, food!"
Overall Score5.0/ 5
Comfortable and clean room, helpful front desk staff. Delicious food and excellent kitchen staff.
Gary M. (Individual traveler, booked 1 room), from
23-Oct-2023 Verified Review, stayed from Sat Oct 14 to Sun Oct 15 2023 at a $210.99 average nightly rate.
"Beautiful Hotel"
Overall Score5.0/ 5
Office clerks were very helpful. This is a beautiful hotel! Beautiful room and very clean.
Linda J. (Individual traveler, booked 1 room), from
11-Oct-2023 Verified Review, stayed from Wed Oct 11 to Thu Oct 12 2023 at a $160.00 average nightly rate.
"Top pick for a hotel stay."
Overall Score5.0/ 5
Friendly staff and clean facility. Always a very pleasant stay.
Leah H. (Individual traveler, booked 1 room), from
29-Sep-2023 Verified Review, stayed from Fri Sep 29 to Sat Sep 30 2023 at a $165.00 average nightly rate.
"Rooms were clean and location perfect!"
Overall Score5.0/ 5
I have stayed here several times and have enjoyed each visit. Rooms were clean and location was perfect.
Leah H. (Individual traveler, booked 1 room), from
10-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sun Sep 10 2023 at a $152.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Johnstown Gloversville An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Holiday Inn® Johnstown - Gloversville Hotel is tucked away in the heart of the Adirondack Mountains, a beautiful blue and green chain of peaks through Northeastern New York. We're a step above average hotels in Johnstown, too, as we're the only full-service hotel in town.Our modern facilities boast excellent corporate amenities, such as a Business Center and three well-equipped meeting rooms. Numerous businesses, such as Fage Yogurt, Benjamin Moore, Walmart Distribution, Townsend Leather, Pearl Leather Finishers, call Johnstown home, and our hotel's location is convenient to each one and Johnstown Industrial Park, Crossroads Industrial Park and Fulton-Montgomery Community College.When staying in Johnstown, our hotel's guests should be sure to explore the breathtaking Howe Caverns or attend the heart-pounding races at Saratoga Racetrack. This area is also well-known for its outdoor recreation, and visitors can spend a quiet afternoon at Great Sacandaga Lake. Other attractions include Old Fort Johnson and the Baseball Hall of Fame.You can relax at the end of a busy day by visiting our hotel's restaurant & lounge. While in Johnstown, our free hotel-wide, Wi-Fi access keeps you connected to home, and the Fitness Center helps you keep up your workout routine. Our staff looks forward to welcoming you soon!
Amenities / Features
Airport & Shuttle Information
Fulton County Airport 5 milesAlbany International Airport 45 miles
Local Shuttle Info: not applicable
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets are allowed in TPLN rooms only and are not allowed to be left unattended. About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
