Verified Reviews of University Plaza Hotel & Convention Center Springfield
Below are the verified reviews from guests that we have booked recently:
"The staff were friendly, the building and rooms were clean, attractive."
Overall Score4.0/ 5
I did not like making the reservations through a third party, I would not have agreed to the reservation guarantee if I had understood this and would of saved the money making the stay more enjoyable.
Debra T. (Group coordinator, booked 2 rooms), from
22-Jan-2025 Verified Review, stayed from Sat Jan 18 to Sun Jan 19 2025 at a $156.99 average nightly rate.
"Very Fancy"
Overall Score5.0/ 5
Nice clean upscale in my opinion.
James D. (Individual traveler, booked 1 room), from
06-Oct-2024 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2024 at a $104.49 average nightly rate.
"First time at this facility."
Overall Score3.0/ 5
People at this hotel were great it is very clean I rated it average
Frances S. (Individual traveler, booked 1 room), from
15-Sep-2024 Verified Review, stayed from Wed Sep 11 to Thu Sep 12 2024 at a $109.99 average nightly rate.
"Nice Hotel Poor Service."
Overall Score2.0/ 5
The hotel was nice, room were clean the first night. No room service, no towels, no washcloths, tiny soap wore out first day. Nothing replenished after the first day.
Thomas G. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Thu Aug 08 to Sat Aug 10 2024 at a $113.99 average nightly rate.
"Great"
Overall Score4.0/ 5
It was an excelent experience.
Mitchell L. (Individual traveler, booked 1 room), from
17-Jul-2024 Verified Review, stayed from Sun Jul 14 to Mon Jul 15 2024 at a $79.51 average nightly rate.
"Totally wrong room."
Overall Score2.0/ 5
Not only did our room door look like it was broken into but they gave us the wrong room and charged us the price for the room we were supposed to have.
Blair R. (Individual traveler, booked 1 room), from
16-Jun-2024 Verified Review, stayed from Tue Jun 11 to Wed Jun 12 2024 at a $97.50 average nightly rate.
"Trashy and cops surrounded"
Overall Score3.0/ 5
I have stayed at this hotel numerous times and this time was my worst experience. Trashy outside. Cops surrounded the area tryin to take care of a drunk/high girl that wasn't even staying in the hotel but was inside it. The rooms were very musty. Our door looked like it had been broken into.
Blair R. (Individual traveler, booked 1 room), from
16-Jun-2024 Verified Review, stayed from Tue Jun 11 to Wed Jun 12 2024 at a $97.50 average nightly rate.
"Great Hotel With Wonderful Salt Water Pool!"
Overall Score4.0/ 5
I love staying here during the summer in particular. I love the outdoor pool. It is long enough to get laps in and I love that it is salt water versus chlorine. They have a good fitness room with hand held weights too. The location is great to go for a run in a scenic and historic part of town a near SMU if you want to go there for an event etc. The rooms are nice. Breakfast is not included but if you are hungry they have a great full breakfast option for about $10. I stay here most of the time I'm in town.
Laura M. (Individual traveler, booked 1 room), from
16-Jun-2024 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2024 at a $115.99 average nightly rate.
"Convenient to Hammons Field"
Overall Score4.0/ 5
Easy walking distance to Hammons Field. Glad they had a Bible in the room.
Donald S. (Individual traveler, booked 1 room), from
14-Jun-2024 Verified Review, stayed from Mon Jun 10 to Wed Jun 12 2024 at a $126.65 average nightly rate.
"Comfy Hotel & Great Buffet Breakfast"
Overall Score4.0/ 5
Comfortable hotel. We really enjoyed the buffet breakfast at the Terrace Room.
Rebecca F. (Individual traveler, booked 1 room), from
25-May-2024 Verified Review, stayed from Fri May 24 to Sat May 25 2024 at a $131.99 average nightly rate.
"Great Experience!"
Overall Score4.0/ 5
Check in was so easy. Staff very courteous. Clean room. Lots of parking. A very good breakfast. Thanks for an enjoyable stay.
Mark K. (Individual traveler, booked 1 room), from
20-Apr-2024 Verified Review, stayed from Fri Apr 19 to Sat Apr 20 2024 at a $141.99 average nightly rate.
"Great Rooms"
Overall Score4.0/ 5
The people at the front desk were great. The rooms were clean and comfortable.
Laura G. (Individual traveler, booked 1 room), from
04-Mar-2024 Verified Review, stayed from Fri Mar 01 to Sat Mar 02 2024 at a $96.45 average nightly rate.
"Great Stay."
Overall Score5.0/ 5
We had a wonderful experience. Very clean and comfortable rooms.
Alyssa T. (Individual traveler, booked 1 room), from
14-Jan-2024 Verified Review, stayed from Fri Jan 12 to Sun Jan 14 2024 at a $68.18 average nightly rate.
"Lots of space, comfort and close to many venues!"
Overall Score4.0/ 5
We really enjoyed our bartender, our room was perfect for our needs and it was very close to the Shen Yun event! Competitive pricing as well!
Carla B. (Individual traveler, booked 1 room), from
10-Jan-2024 Verified Review, stayed from Mon Jan 08 to Wed Jan 10 2024 at a $106.99 average nightly rate.
"Excellent Staff"
Overall Score5.0/ 5
Made my stay easy. Visit was for difficult reasons. But the hotel gave shuttle service to and from the hospital daily.
Joseph U. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Thu Dec 21 to Thu Dec 28 2023 at a $79.20 average nightly rate.
Summary of Verified Reviews
Customer Reviews of University Plaza Hotel & Convention Center Springfield
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Springfield's upscale hotel property. In the heart of downtown Springfield's entertainment and arts district and part of Jordan Valley Park Area. Located within 2 blocks of Missouri State University and 4 blocks from Drury University, University Plaza Hotel and Convention Center is the premier hotel of Springfield.
Green Sustainability
Water saving program for sheets and towels.
Amenities / Features
Airport & Shuttle Information
Springfield/Branson National Airport is within 8 miles or 15 minutes from the hotel. One-way taxi is approx. $ 15.00
Local Shuttle Info: Complimentary Shuttle available from 7am-10pm within 5 miles radius of hotel based upon availability of driver.
Breakfast Information
Complimentary breakfast buffet served daily in Terrace Grille Restaurant. Hot items; breakfast meat, breakfast potato or biscuits/gravy, scrambled eggs, fresh fruit, yogurt, milk, juices, oatmeal, dry cereals, breakfast breads, waffles or French toast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets welcome. $ 25.00 fee per stay, per room. Parking Info
Internet / WiFI
Wi-Fi is complimentary in guestrooms and hotel lobby area.