Verified Reviews of Renaissance Austin Hotel
Below are the verified reviews from guests that we have booked recently:
"Great customer care and real good menu and staff at Restaurant."
Overall Score5.0/ 5
U
Wayne M. (Individual traveler, booked 1 room), from
25-Sep-2024 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2024 at a $318.99 average nightly rate.
"A Nice Stay!"
Overall Score3.0/ 5
Overall it was a nice stay!
Darlene Y. (Individual traveler, booked 1 room), from
02-Sep-2024 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2024 at a $222.32 average nightly rate.
"VERY CLEAN! REASONABLY PRICED. ROOM VERY COMFORTABLE."
Overall Score5.0/ 5
Excellent!
Richard B. (Individual traveler, booked 1 room), from
28-Aug-2024 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2024 at a $182.99 average nightly rate.
"Beautiful Property"
Overall Score3.0/ 5
Beautiful property.
Karen T. (Individual traveler, booked 1 room), from
23-Jul-2024 Verified Review, stayed from Sat Jul 20 to Sun Jul 21 2024 at a $185.05 average nightly rate.
"Promised laundry not delivered!"
Overall Score4.0/ 5
The stay while here for a three day conference was very nice. Everything was in order UNTIL…..back story: I called 7 days before my stay to confirm they could do laundry on Sunday. I was traveling to back to back conferences and was trying to minimize my luggage. The answer was yes same day service, in by 8:30am and back by 6pm. Great I thought. When I checked in asked the same thing. All details confirmed. Wonderful. Sunday came, I submitted my laundry by 8:10 am and went about my day. Around 5:30 I stopped by the desk to confirm it would be in my room by 6 pm. All was confirmed. By 6:44 pm and no laundry I called the front desk. “Hold Ms while we find out what is going on. … housekeeping will get back to us, please stay near your phone.” I took a shower to pack for my flight the next morning. When I got out of the shower, there was a message to call the front desk. “We are sorry Ms, we found your laundry, but unfortunately it is not clean. Apparently there is no laundry service on Sat or Sunday!” No mention of inconvenience to me or trying to make up for it. If I had know. This earlier I would have been able to make other arrangement. Now I’m traveling to the next conference, where there is no laundry service, with only half the clothes I need! Way to go Renaissance!
Julie H. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Sun Jul 21 to Mon Jul 22 2024 at a $182.99 average nightly rate.
"Very Good Service"
Overall Score5.0/ 5
Very good service.
Veniece J. (Individual traveler, booked 1 room), from
08-Jul-2024 Verified Review, stayed from Tue Jul 02 to Wed Jul 03 2024 at a $190.89 average nightly rate.
"Very good experience."
Overall Score4.0/ 5
I had a very good stay. The room was great and so was housekeeping.
Katy M. (Individual traveler, booked 1 room), from
20-May-2024 Verified Review, stayed from Fri May 17 to Mon May 20 2024 at a $204.33 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Renaissance Austin Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Whether you are seeking live music or lively opportunities, the Renaissance Austin Hotel opens the door to an elegantly eclectic and authentic Austin experience. This recently renovated hotel celebrates the entertainingly diverse personality of the Texas capital in distinctive style with luxurious accommodations, savvy service and an abundance of upscale convention and event facilities, including 60,000 square feet of flexible meeting space. Conveniently located near the city's thriving technology hub, the Renaissance Austin Hotel offers discerning groups and business travelers a tranquil retreat in northwest Austin, surrounded by sophisticated shops, restaurants, movie theaters and nature trails.
Amenities / Features
Airport & Shuttle Information
Just 20 minutes from Austin Bergstrom International Airport
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
About Renaissance Hotels
- Part of the Marriott Hotel Brand with over 150 hotels
- Offer the best in entertainment events with RLive LIVE, offering the best new talent in music, arts, and culinary during your hotel stay at Renaissance. A calendar of past and future events is featured on their website
- RNavigators or Renaissance Navigators is a personalized concierge service helping guests choose the best local food, shops, and attractions to explore
- Mobile check-in service
- Great meeting event space and banquet facilities
- State-of-the-art fitness enter
The Renaissance Hotels highlights above are subject to change without notice.