Verified Reviews of Sheraton Orlando Lake Buena Vista Resort
Below are the verified reviews from guests that we have booked recently:
"Front Desk and Room Cleaners."
Overall Score4.0/ 5
Your front desk concierge John greeted us and was very courteous. The room cleaning needs some work. Did not check shower left my washcloth as is and no body soap was refilled.
Edwin R. (Individual traveler, booked 1 room), from
06-Mar-2025 Verified Review, stayed from Mon Mar 03 to Thu Mar 06 2025 at a $57.66 average nightly rate.
"Very Accommodating"
Overall Score5.0/ 5
The staff was very friendly and helpful throughout our stay. Which helped even though we were stressed from evacuating for hurricane Milton.
Deanna R. (Individual traveler, booked 1 room), from
11-Oct-2024 Verified Review, stayed from Tue Oct 08 to Thu Oct 10 2024 at a $133.49 average nightly rate.
"Good Stay!"
Overall Score5.0/ 5
Everything was very good; good overall experience.
Janet C. (Individual traveler, booked 1 room), from
12-Apr-2024 Verified Review, stayed from Sun Apr 07 to Tue Apr 09 2024 at a $125.20 average nightly rate.
"Clean, friendly, welcoming."
Overall Score4.0/ 5
Clean, friendly, welcoming. I will use this hotel again!
Donna M. (Individual traveler, booked 1 room), from
10-Apr-2024 Verified Review, stayed from Sat Apr 06 to Mon Apr 08 2024 at a $137.20 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Sheraton Orlando Lake Buena Vista Resort
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in the heart of Lake Buena Vista, Florida, a change of pace awaits at our Walt Disney World Good Neighbor® Hotel!*Only a mile from the Walt Disney World® Resort and Disney Springs area. *Ten minutes to the Orange County Convention Center. *Fifteen minutes from downtown Orlando. *Twenty five minutes to Orlando International Airport (MCO). Don't let the bright and breezy decor of this Lake Buena Vista hotel fool you; our extensive meeting facilities with over 28,000 sq. ft. of dynamic event space, offers a full range of executive-quality services and amenities to ensure success for all your meeting and event needs. Whether it's business or pleasure that brings you to Orlando, you'll delight in the features offered at this popular hotel in Lake Buena Vista, Florida, including: 486 total rooms, featuring either a poolside view or view of the surrounding area. Our 80 Junior Suites have a mix of accommodations including many rooms with bunkbeds. *Spectacular pool complex hosting our Beach Pool with Zero Entry splash area, volleyball and basketball features, and our Falls Pool featuring a 79-foot long waterside (waterslide closes at 10:00 PM) and two hot tubs.*Fitness facility accessible 24hours with guestroom key access hosts a full range of equipment.*Delightful onsite Zest Restaurant & Lounge, 27 Palms Poolside Bar and Grill, or grab and go all your favorite coffees or snacks at Springboard Market.*High-speed Internet access in all sleeping rooms and meeting spaces, as well as wireless internet access in hotel public areas *Marriott BonVoy Program*Dry cleaning service *Hot Tub *Wake up Calls *Gift Shop*Meeting space*Mobile Check In
Green Sustainability
yes - it is the Starwood Green program
Amenities / Features
Airport & Shuttle Information
Orlando International Airport, 15 miles, 20 minutes. Mears Shuttle available at airport baggage claim, can also be booked ahead of time online (approx. $38.00 per person, round trip.) One way taxi/Uber/Lyft approximately $55.00.
Local Shuttle Info: Shuttle to EPCOT Transportation Center is available on a first come, first served basis to all individual guests. Group transfers need to be privately arranged, fees apply.
Breakfast Information
Breakfast is not included in the room rate, but our ZEST Restaurant offers a full menu for a la carte items.Springboard Marketplace offers hot and cold grab and go items as well as your favorite coffee or Latte
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Self-Parking $21 per dayValet Parking $24 per day
Internet / WiFI
Complimentary basic Wi-Fi (15 mbps) internet in sleeping rooms.
Cleaning Policies
We follow local state and CDC mandates.Hand Sanitizers - In public areas/high touchAll staff required to wear face masks in closed spaces
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.