Crowne Plaza Knoxville Downtown University An Ihg Hotel

401 W Summit Hill Dr, Knoxville, TN 37902 US near Exit 388 on I-40 (~0.4mi)
View Map Reservations: +1-800-219-2797
3.5 Star Property In Knoxville (Downtown Knoxville)
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Very Good
4.0/5

Based on 1213 guest reviews

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  • Vegetarian breakfast available
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • 24-hour fitness facilities
  • Smoke-free property
  • Pool sun loungers
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10/24/2024 - 10/25/2024
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza Knoxville Downtown University An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Location"
Overall Score5.0/ 5
Location was great!
(Individual traveler, booked 1 room), from US flag
08-Aug-2024 Verified Review, stayed from Mon Aug 05 to Tue Aug 06 2024 at a $136.11 average nightly rate.
"My husband and I had a very pleasant stay."
Overall Score4.0/ 5
All our interaction with the staff was great!
(Individual traveler, booked 1 room), from US flag
09-Jul-2024 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2024 at a $159.17 average nightly rate.

Summary of Verified Reviews

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Property Description

A stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 3.1 mi (5 km) from Knoxville Zoo.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Stay in one of 195 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Knoxville Visitors Center - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Tennessee Vallley of Authority - 0.2 km / 0.1 mi
Maple Hall - 0.3 km / 0.2 mi
The Emporium Center - 0.3 km / 0.2 mi
Charles Krutch Park - 0.4 km / 0.2 mi
East Tennessee History Center - 0.6 km / 0.3 mi
Knox Whiskey Works - 0.6 km / 0.3 mi
Tennessee Theatre - 0.6 km / 0.4 mi
Historic Southern Railway Station - 0.6 km / 0.4 mi
Knoxville Convention Center - 0.7 km / 0.4 mi
St. John's Episcopal Cathedral - 0.7 km / 0.4 mi
Bijou Theater - 0.8 km / 0.5 mi
Sunsphere Tower - 0.8 km / 0.5 mi
First Baptist Church - 0.8 km / 0.5 mi

The nearest major airport is McGhee Tyson Airport (TYS) - 20.7 km / 12.8 mi

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 1456
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Internet access - wireless
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of buildings/towers - 1
  • Total number of rooms - 195
  • Number of floors - 12
  • Professional property host/manager
  • LGBTQ friendly
  • Parking height restrictions apply
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 15670
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

15 minute drive from McGhee-Tyson Airport. Shuttles and taxis are available at the airport. Approximate one-way taxi charge is $30.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Not included in rates. Menu order breakfast is available, daily, at menu prices.Full American Plan Breakfast Buffet vouchers are $16.00 per person, inclusive of gratuity and tax. Continental Breakfast vouchers are $14.00 per person, inclusive of gratuity and tax.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet max weight (per pet) in lb is 100

Only dogs and cats are allowed

Pet max weight (per pet) in kg is 45

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25 non-refundable pet fee

Misc Fees / Policies

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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