Verified Reviews of Embassy Suites by Hilton Columbia Greystone
Below are the verified reviews from guests that we have booked recently:
"Good Visit"
Overall Score4.0/ 5
Great location, friendly staff, great breakfast.
Victor C. (Individual traveler, booked 1 room), from
15-Aug-2024 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2024 at a $132.99 average nightly rate.
"Good Experience"
Overall Score4.0/ 5
Good hotel, friendly staff, breakfast is amazing with all the options.
Mary B. (Individual traveler, booked 1 room), from
22-Jul-2024 Verified Review, stayed from Sat Jul 13 to Thu Jul 18 2024 at a $234.60 average nightly rate.
"We had a blast indoor pool and gym was awesome."
Overall Score5.0/ 5
The breakfast is the best and service was awesome! We had a nice room we we’re treated so good it’s clean some of the best food and service couldn’t be better they made us feel like we were at home and it’s beautiful inside I wouldn’t stay anywhere but here when I come back.
Tracey S. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Wed Jul 17 to Fri Jul 19 2024 at a $125.00 average nightly rate.
"Overall Great"
Overall Score4.0/ 5
Clean room, quiet hotel, friendly staff.
Heidi B. (Individual traveler, booked 1 room), from
15-Jul-2024 Verified Review, stayed from Wed Jul 10 to Thu Jul 11 2024 at a $109.83 average nightly rate.
"Excellent Stay"
Overall Score5.0/ 5
This stay was great! Ryah at front desk was awesome. She was so kind, friendly and professional. Everything was great! It was excellent.
Deborah P. (Individual traveler, booked 1 room), from
10-Jul-2024 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2024 at a $126.65 average nightly rate.
"Enjoyed the stay!"
Overall Score5.0/ 5
Great.
Elijah F. (Individual traveler, booked 1 room), from
07-Jul-2024 Verified Review, stayed from Fri Jul 05 to Mon Jul 08 2024 at a $126.95 average nightly rate.
"Good."
Overall Score3.0/ 5
Was not cleaned well. Carpet in Bedroom had something spilled on it and was filthy.
James J. (Individual traveler, booked 1 room), from
02-Jul-2024 Verified Review, stayed from Tue Jun 25 to Wed Jun 26 2024 at a $126.84 average nightly rate.
"Run down hotel."
Overall Score1.0/ 5
Exercise room has water coming out of ceiling. A/C does not cool rooms. Kids hollering at 10pm at night. Will not stay here again.
Richard D. (Individual traveler, booked 1 room), from
27-Jun-2024 Verified Review, stayed from Thu Jun 27 to Fri Jun 28 2024 at a $143.99 average nightly rate.
"Very nice place to stay. "
Overall Score4.0/ 5
I would stay there again.
David K. (Individual traveler, booked 1 room), from
26-Jun-2024 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2024 at a $208.99 average nightly rate.
"Enjoyed My Stay!"
Overall Score3.0/ 5
I enjoyed the stay at the Embassy Suites; I enjoyed meetings there at least three or four times a month previously. The breakfast staff was super. Thanks!
Ora S. (Individual traveler, booked 1 room), from
24-Dec-2023 Verified Review, stayed from Sat Dec 23 to Sun Dec 24 2023 at a $148.99 average nightly rate.
"Very nice place."
Overall Score4.0/ 5
Everything was very nice!
Barbara L. (Individual traveler, booked 1 room), from
11-Aug-2023 Verified Review, stayed from Wed Aug 09 to Thu Aug 10 2023 at a $133.03 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Embassy Suites by Hilton Columbia Greystone
- 3.5 of 5Overall
- 3.6 of 5Amenities
- 3.3 of 5Cleanliness
- 3.6 of 5Comfort
- 3.2 of 5Condition
- 3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Embassy Suites by Hilton Columbia Greystone in Columbia, you'll be near the airport, a 2-minute drive from Riverbanks Zoo and Garden and 6 minutes from University of South Carolina. This hotel is 8.8 mi (14.2 km) from Fort Jackson and 5.4 mi (8.6 km) from Williams Brice Stadium.
Grab a bite to eat at TheTerrace, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 218 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Three Rivers Greenway - 1 km / 0.6 mi
Riverbanks Zoo and Garden - 1.1 km / 0.7 mi
Riverbanks Botanical Garden - 2.3 km / 1.4 mi
Earlewood Park - 4.6 km / 2.9 mi
Imara Woman - 4.9 km / 3 mi
Columbia Marionette Theater - 3.7 km / 2.3 mi
Columbia Canal and Riverfront Park - 3.7 km / 2.3 mi
Workshop Theatre - 3.8 km / 2.4 mi
Richard Samuel Roberts House - 3.9 km / 2.4 mi
Governor's Mansion - 3.9 km / 2.4 mi
Matthew J. Perry, Jr. U.S. Courthouse - 4.1 km / 2.5 mi
Finlay Park - 4.3 km / 2.7 mi
Trustus Theatre - 4.4 km / 2.7 mi
Randolph Cemetery - 4.5 km / 2.8 mi
Modjeska Monteith Simpkins House - 4.6 km / 2.8 mi
The preferred airport for Embassy Suites by Hilton Columbia Greystone is Columbia Metropolitan Airport (CAE) - 15.2 km / 9.4 mi
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This Art Deco hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Green Sustainability
Go Green Room Initative – Any HHonors Guest staying 2+ nights who wish to decline housekeeping service will receive 400 bonus points per night. At any time they may request extra towels, coffee, water glasses, etc.
Amenities / Features
Airport & Shuttle Information
Columbia Metropolitan Airport is located 10 miles, 15 minutes away from the hotel. We offer complimentary shuttle service to and from the airport. The cost for a one - way taxi is $17.00-$20.00.
Local Shuttle Info: Hotel offers complimentary local transportation within 5 miles of hotel. 7am - 11pm.
Breakfast Information
Complimentary Cooked to order Breakfast Buffet. Weekday: 6am-9am; Weekends 7am-10:30am.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We do not allow pets.
Parking Info
Self parking: $8.00 (/day/car) for overnight stays Valet: Not Available
Misc Fees / Policies
- Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
- Fee for in-room wired internet: USD 9.95 (rates may vary)
- Fee for wireless internet in public areas: USD 9.95 (rates may vary)
- Fee for wired internet in public areas: USD 9.95 (rates may vary)
- Self parking fee: USD 10.00 per day (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- 2 percent destination fee will be charged
We have included all charges provided to us by the property.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Protective clothing is available to guests
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Embassy Suites
- Free Cooked-to-Order Breakfast
- Offer spacious Two-Room Suites great for groups or large families
- Free snacks and drinks during evening reception for all ages
- Can pre-order services online before arriving
The Embassy Suites highlights above are subject to change without notice.