Verified Reviews of Hampton Inn Rocky Mount
Below are the verified reviews from guests that we have booked recently:
"The best place I’ve never stayed."
Overall Score5.0/ 5
I made a prepaid reservation at the Rocky Mount Hampton Inn as the first stop on a three day drive with my support dog Rupert to Florida to see my brother who is getting chemotherapy. I had to cancel the trip when I came down with a respiratory infection and I assumed I would lose the money I had paid for the room. Imagine my surprise to learn that the hotel would give me a voucher for the full room charge to be used in future! I fully expect to reschedule the trip soon and I am very grateful to the folks at the Hampton Inn Rocky Mount for making it that much easier to do!
Lisa H. (Individual traveler, booked 1 room), from
18-Jan-2025 Verified Review, stayed from Sat Jan 18 to Sun Jan 19 2025 at a $150.83 average nightly rate.
"Dedicated Employees"
Overall Score3.0/ 5
The staff is wonderful. They will go out of their way to ensure your happiness. The rooms are slightly run down. They could use an update.
Patricia T. (Individual traveler, booked 1 room), from
29-Dec-2024 Verified Review, stayed from Sun Dec 29 to Mon Dec 30 2024 at a $134.99 average nightly rate.
"Horrible customer service."
Overall Score1.0/ 5
I was traveling from Florida to Massachusetts I called around 4pm to reserve a room I asked very kindly that I get a room on the ground floor close to the exit because I had an elderly dog and would only be staying a few hours before continuing to travel. When I arrived at 10:30 pm, I waited 20 minutes at the desk to check in and then was told, yes I see all your requests and that the person said they would honor them however all we have is a second floor room in the middle of the hallway. Complete waste of $210 will NEVER stay here again. Such a simple request couldn't even be fulfilled after being promised.
Sara S. (Individual traveler, booked 1 room), from
22-Dec-2024 Verified Review, stayed from Sat Dec 21 to Sun Dec 22 2024 at a $151.99 average nightly rate.
"Always Very Pleased"
Overall Score5.0/ 5
When traveling we use this hotel a lot and have always been very pleased and this time was no exception. It was a great stay.
James B. (Individual traveler, booked 1 room), from
11-Nov-2024 Verified Review, stayed from Tue Nov 05 to Wed Nov 06 2024 at a $120.61 average nightly rate.
"Comfortable"
Overall Score4.0/ 5
After many hours of driving our room was clean, bright and beds comfortable. Hotel is tired and rooms are not updated but it didn’t matter. Breakfast great too.
Neil K. (Individual traveler, booked 1 room), from
05-Oct-2024 Verified Review, stayed from Fri Oct 04 to Sat Oct 05 2024 at a $163.56 average nightly rate.
"Hotel was great breakfast and check in was flawless. "
Overall Score4.0/ 5
Hotel was great breakfast and check in was flawless.
Chris G. (Individual traveler, booked 1 room), from
20-Sep-2024 Verified Review, stayed from Tue Sep 17 to Wed Sep 18 2024 at a $114.66 average nightly rate.
"Clean hotel in good location with many food choices nearby."
Overall Score4.0/ 5
Clean hotel in good location with many food choices nearby.
George M. (Individual traveler, booked 1 room), from
30-Aug-2024 Verified Review, stayed from Tue Aug 27 to Wed Aug 28 2024 at a $110.99 average nightly rate.
"Excellent Service!"
Overall Score3.0/ 5
The staff could not be better, they go above and beyond! The hotel is dog friendly.
Deborah G. (Individual traveler, booked 1 room), from
13-May-2024 Verified Review, stayed from Fri May 10 to Sat May 11 2024 at a $152.20 average nightly rate.
"Clean Hotel & Friendly Staff"
Overall Score4.0/ 5
Friendly courteous staff, clean room and public spaces.
Camille R. (Individual traveler, booked 1 room), from
01-May-2024 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2024 at a $329.00 average nightly rate.
"Very Good Stay"
Overall Score5.0/ 5
Very good stay.
James M. (Individual traveler, booked 1 room), from
09-Apr-2024 Verified Review, stayed from Fri Apr 05 to Sat Apr 06 2024 at a $210.99 average nightly rate.
"Nice Hotel & Very Good Breakfast"
Overall Score5.0/ 5
Nice place with a very good breakfast. Felt safe and staff was very helpful..
Christine S. (Individual traveler, booked 1 room), from
13-Dec-2023 Verified Review, stayed from Mon Dec 04 to Tue Dec 05 2023 at a $127.99 average nightly rate.
"Relaxing, Nice & Clean Hotel"
Overall Score5.0/ 5
Relaxing, nice, clean hotel.
Jim P. (Individual traveler, booked 1 room), from
10-Dec-2023 Verified Review, stayed from Tue Dec 05 to Wed Dec 06 2023 at a $135.99 average nightly rate.
"Just what we needed!"
Overall Score4.0/ 5
Very good hotel. Everything was just what we needed for the night!
Lois G. (Individual traveler, booked 1 room), from
27-Oct-2023 Verified Review, stayed from Thu Oct 26 to Fri Oct 27 2023 at a $132.99 average nightly rate. Response from Management on 06-Nov-2023:
Summary of Verified Reviews
Customer Reviews of Hampton Inn Rocky Mount
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
* Complimentary Full-Hot Breakfast each morning* 43” High-Definition LCD Flat Screen TV in Every Room* Coffee Maker, Refrigerator & Microwave in Every Room* Free Wi-Fi in all guest rooms and our lobby* Fitness Center on Site* Free Local Calls* Outdoor pool, basketball court & volleyball court on site* Hilton Honors program w/ points & airline miles* 100% Satisfaction Guarantee* Complimentary Shuttle Service* Business Center
Amenities / Features
Airport & Shuttle Information
RDU, 50 miles One hour, car rental
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
We serve a complimentary full-hot breakfast each morning for our guests. Some items include, but are not limited to; waffles w/ toppings, hearty oatmeal w/ toppings, eggs or omlets, breakfast meat such as bacon, sausage or ham, variety of cereals, fresh fruit, yogurt, muffins/danishes, bagels, toast, etc. We have a variety of juice, milk, hot tea and coffee as well.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Internet / WiFI
Complimentary high speed WiFi throughout the entire hotel.
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.