Verified Reviews of Residence Inn by Marriott Kalamazoo East
Below are the verified reviews from guests that we have booked recently:
"At best, meh."
Overall Score2.0/ 5
For the price point, I expected a little more than a dingy, dated room with a portable A/C unit that smelled musty. Breakfast was non existent on the Saturday of our stay because someone no showed; not fantastic but really a pain for any of the lacrosse teams staying here who had figured on grabbing (the advertised and included in the ridiculous price) breakfast before heading out to the fields. Pool and grounds were okay. Lock on our door was very very difficult to work. Advertised high speed WiFi was pathetic, speed wise. Took twenty minutes to check out because "Away from desk, back in ten minutes, call this number" where "this number" could be heard ringing in the back to no answer.
Courtney V. (Individual traveler, booked 1 room), from
11-Jul-2024 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2024 at a $314.99 average nightly rate.
"Great place to stay!"
Overall Score5.0/ 5
Very clean hotel. Great customer service, very friendly!
Tabbitha S. (Individual traveler, booked 1 room), from
10-Oct-2023 Verified Review, stayed from Sat Oct 07 to Sun Oct 08 2023 at a $107.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Residence Inn by Marriott Kalamazoo East
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Hotel HighlightsComplimentary, hot breakfast buffet daily, airport shuttle, and evening social Tuesday - Thursday. Fully equipped kitchens, complimentary USA Today, and sports court for basketball or tennis. Studio Suites with king beds, Studio Doubles with 2 double beds, and Penthouse Suites available. Marriott Rewards category: 3 Hotel Information Check-in and Check-out Check-in: 4:00 pm Check-out: 12:00 pm Express check-out Pet PolicyPets allowed, non-refundable sanitation fee: 75 USDProperty Information2 floors, 83 suites This hotel has a smoke-free policy Services Complimentary Service Buffet breakfast Coffee in lobby Coffee/tea in-room Continental breakfast Manager's Reception Phone calls: toll-free Business ServicesCopy service Fax service Overnight delivery/pickup Guest Services Grocery shopping service Housekeeping service daily Laundry on-site Laundry on-site, coin operated Local restaurant dinner delivery Newspaper in lobby Safe deposit boxes, front desk Valet dry-cleaning High-speed Internet access Public Areas: Wireless Guest Rooms: Wired Features Guest Facilities Bar-B-Q and/or picnic area Beauty shop, nearby (referral at front desk) Vending machines Accessibility Service animals allowed for persons with disabilities There may be a fee for some guest services. Not all features and services are available in all rooms.
Amenities / Features
Airport & Shuttle Information
Kalamazoo - AZO Hotel direction: 0.5 miles E Driving Directions: Exit airport, turn right. At Kilgore Rd., turn right. Make U-turn at designated spot. Continue through light, hotel is the first drive on the left. Courtesy phone available Alternate transportation: Executive Car Service;reservation required Airport shuttle service, on request, complimentary Bus service, fee: 6.00 USD (one way) Estimated taxi fare: 10.00 USD (one way)
Local Shuttle Info: Airport shuttle service, on request, complimentary
Breakfast Information
Complimentary hot breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Allowed with a $75.00 non-refundable pet sanitation fee. Parking Info
Internet / WiFI
complimentary high speed wi-fi.
About Residence Inn by Marriott
- Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
- Full kitchens with refrigerators, microwaves, stoves, and coffee makers
- Free hot breakfast and free Wi-Fi everywhere
- Complimentary evening socials offering food and drinks for guests
- Fitness center with modern equipment and TVs
- Great outdoor space with barbeque and fire pits
- Private meeting spaces perfect for events and family gatherings
- Free grocery delivery service available
- Dry cleaning and on-site laundry services
- Pet friendly
The Residence Inn by Marriott highlights above are subject to change without notice.
