Verified Reviews of Holiday Inn Express Wilkes Barre East An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"It’s in construction, but I think it’ll be very nice."
Overall Score4.0/ 5
The woman at the front desk is absolutely exceptional. She’s very professional and very, very helpful.
Francis H. (Individual traveler, booked 1 room), from
06-Sep-2024 Verified Review, stayed from Fri Sep 06 to Sat Sep 07 2024 at a $178.99 average nightly rate.
"Property is undergoing remodeling."
Overall Score4.0/ 5
Remodel is looking very good. Breakfast needs to be taken back to your room as the dining area remodel is not finished. The access road to the property has numerous potholes. There is only one working ice machine on.
Ronald H. (Individual traveler, booked 1 room), from
06-Sep-2024 Verified Review, stayed from Fri Sep 06 to Sat Sep 07 2024 at a $154.99 average nightly rate.
"Excellent staff and service!"
Overall Score5.0/ 5
Everyone on staff was extremely helpful, for instance the person on duty as we were trying to find the inn stayed on the phone for some time to guide us in.
Tom W. (Individual traveler, booked 1 room), from
14-Aug-2024 Verified Review, stayed from Thu Aug 08 to Fri Aug 09 2024 at a $103.20 average nightly rate.
"A very nice stay."
Overall Score5.0/ 5
The employees are very hospitable and the hotel is being updated. Most rooms are done. Ours was very nice. Had a king size bed. I loved that the bathroom had all Dove products in pump bottles both in the shower and on the sink. If you forgot your own shampoo/conditioner/body soap/hand soap or lotion, no worries! Hotel is clean and comfortable. Has a great continental breakfast!
Melissa S. (Individual traveler, booked 1 room), from
04-Aug-2024 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2024 at a $149.02 average nightly rate.
"Great Customer Service!"
Overall Score4.0/ 5
Pleasant stay. Greeted by Kai at front desk who was very helpful with dining choices and orientation to Wilkes-Barre.
Larry D. (Individual traveler, booked 1 room), from
14-Oct-2023 Verified Review, stayed from Wed Oct 11 to Thu Oct 12 2023 at a $140.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Wilkes Barre East An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to the Holiday Inn Express Wilkes-Barre East located at Cross Creek Pointe Business Park. Located just off I-81 and with easy access to the Cross Valley Expressway (Route 309), Pennsylvania Turnpike, I-80 and I-380 and I-84. Situated at the top of Cross Creek Pointe the hotel offers spectacular views of Wilkes Barre and the surrounding region.Recent renovations include a bright fresh open lobby with new furniture as well as new carpet and wallpaper on all the floors. 43" HDTVs have been installed in all guest rooms. Welcome table with refreshments and snacks is available in the lobby. New Indoor pool and whirlpool. We offer complimentary full American breakfast, indoor pool and whirlpool, 24 hour fitness center and complimentary IHG Connect WiFi throughout hotel. We have 500 square feet of meeting space accommodating those small business meetings. The hotel is centrally located with easy access to Geisinger Hospital, Commonwealth Hospital (Wilkes Barre General Hospital) Social Security Administration, CenterPoint Commerce and Trade Park, VA Medical Center and all major industrial parks: Hanover Industrial park, Grimes Industrial Park, Crestwood Industrial Park and East Mountain Corporate Center. Mohegan Sun Casino is located less than one mile and the hotel offers complimentary shuttle service. Kirby Center for the Performing Arts, Kings College, Wilkes University, Highmark Insurance and Mohegan Sun Arena; home to the Wilkes Barre/ Scranton Penguins AHL Hockey Team. are located approximately 3-5 miles from the hotel. CenterPointe Commerce Park is located one exit north on 1-81. ToyotaPavilion, Montage Water Park and Ski Resort, Triple A Baseball Team RailRiders at PNC Field and The Shoppes at Montage are within a short drive. Penn State and Misericordia University are easy to reach via Route 309. Central to several sporting venues in the area makes the Holiday Inn Express an ideal location for your team events.
Green Sustainability
Participate in IHG Green Program
Amenities / Features
Airport & Shuttle Information
Wilkes Barre/Scranton International, 7 miles distance. Complimentary Shuttle to and from Airport.
Local Shuttle Info: Complimentary shuttle within one mile of hotel. Monday thru Friday 7:00 am to 11:00 pm. Saturday and Sunday 7:00 am to 12:00 am. Shuttle service to local restaurants: Leggio''s Italian Restaurant and The Cafe Bistro. Wyoming Valley Mall within the one mile radius of hotel. Will shuttle to local Target for food.
Breakfast Information
Complimentary hot breakfast offered daily. We offer a variety of options from scrambled eggs, pancakes, sausage and/or bacon, warm biscuits and our famous warm cinnamon buns. In addition we also provide a variety of cereals, oatmeal, breads, and assorted pastries some which are gluten free.Along with fresh fruit and yogurts we also provide a variety of juices, milks, teas, and coffee. There is always something for everyone.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Internet / WiFI
Complimentary WiFi throughout the hotel. Upgraded Wifi installed in November/December to keep up with demand.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.