Our Hotel Planner Expert Reviews of Hampton Inn & Suites Nashville / Franklin (Cool Springs)
Our expert planners periodically visit and review the hotels we represent in person.
"Great Hotel for Anyone"
Overall Score3.5/ 5
The Hampton Inn Franklin is exactly what you expect of a Hampton brand. Clean, functional and friendly service.Breakfast is included in the rate, and includes some hot items in addition to continental breakfast items. There are 37 suites on site with a kitchenette, which is great for extended stay travelers as well. Kroger is located right next door to make a shopping trip simple. Speaking of nearby places, there are also restaurants and shopping within walking distance as well.PROS: Near things to do, breakfast included in rate, can accommodate extended stay travelers, duvet covers changed for every new guest.CONS: Extended stay rate can be a little higher than most people want to pay, a little tricky to find, but with GPS you can get there.
Aedan W from
20-Sep-2013 Verified Review
Verified Reviews of Hampton Inn & Suites Nashville / Franklin (Cool Springs)
Below are the verified reviews from guests that we have booked recently:
"Good bed, clean room and nice shower."
Overall Score3.0/ 5
Good bed, clean room and nice shower.
Donald C. (Individual traveler, booked 1 room), from
01-Apr-2025 Verified Review, stayed from Mon Mar 31 to Tue Apr 01 2025 at a $161.99 average nightly rate.
"Good Hotel"
Overall Score3.0/ 5
Hotel met my expectations.
Erin S. (Individual traveler, booked 1 room), from
17-Nov-2024 Verified Review, stayed from Fri Nov 15 to Sun Nov 17 2024 at a $159.00 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Excellent
Steve B. (Individual traveler, booked 1 room), from
21-Oct-2024 Verified Review, stayed from Sun Oct 20 to Tue Oct 22 2024 at a MX$2035.08 average nightly rate.
"Very friendly employees."
Overall Score4.0/ 5
All employees I encountered were very nice and helpful.
Charlene S. (Individual traveler, booked 1 room), from
15-Oct-2024 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2024 at a $187.52 average nightly rate.
"Great receptionist named Beverly who did a great job in accommodating us with reservations."
Overall Score5.0/ 5
If we go through there again we will definitely stay.
James G. (Individual traveler, booked 1 room), from
15-Oct-2024 Verified Review, stayed from Sun Oct 06 to Mon Oct 07 2024 at a $109.33 average nightly rate.
"The staff was very friendly and rooms very clean."
Overall Score5.0/ 5
The staff was very friendly and rooms very clean.
Jackie S. (Individual traveler, booked 1 room), from
10-Oct-2024 Verified Review, stayed from Wed Oct 09 to Fri Oct 11 2024 at a $119.99 average nightly rate.
"Good Place to Stay"
Overall Score3.0/ 5
Beds were great. Cleanliness was great. Convenient location. People were most friendly and pleasant. Housekeeping lady was just the best!
Donald B. (Individual traveler, booked 1 room), from
16-May-2024 Verified Review, stayed from Thu May 09 to Thu May 16 2024 at a $118.86 average nightly rate.
"Always Great!"
Overall Score5.0/ 5
Great hotel, great staff. Great breakfast. Always stay there when traveling though Nashville. 😀.
Joe H. (Individual traveler, booked 1 room), from
17-Mar-2024 Verified Review, stayed from Thu Mar 14 to Fri Mar 15 2024 at a $180.99 average nightly rate.
"Very Nice Hotel & Breakfast"
Overall Score5.0/ 5
Room was very well taken care of. Breakfast was great! Front desk was great on departure. Will stay here again. Very nice!
John H. (Individual traveler, booked 1 room), from
03-Mar-2024 Verified Review, stayed from Thu Feb 29 to Fri Mar 01 2024 at a $101.25 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hampton Inn & Suites Nashville / Franklin (Cool Springs)
- 4.3 of 5Overall
- 4.3 of 5Amenities
- 4.8 of 5Quality
- 4.6 of 5Location
- 4.4 of 5Cleanliness
- 4.2 of 5Comfort
- 4.3 of 5Condition
- 4.6 of 5Neighborhood
- 4.5 of 5Service
- 4.1 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs) in Franklin, you'll be connected to a shopping center, just a 3-minute walk from CoolSprings Galleria and within a 5-minute drive of Aspen Grove Park. This hotel is 12.2 mi (19.6 km) from Nashville Zoo and 16.2 mi (26.1 km) from Belmont University.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 6 AM to 10 AM.
Make yourself at home in one of the 127 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while video-game consoles and digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
CoolSprings Galleria - 0.3 km / 0.2 mi
Aspen Grove Park - 1.3 km / 0.8 mi
Iasis Health Care - 2.6 km / 1.6 mi
Saint Thomas Medical Partners - 5.7 km / 3.5 mi
The Factory - 5.9 km / 3.6 mi
Boiler Room Theatre - 5.9 km / 3.6 mi
Franklin Farmers Market - 6 km / 3.7 mi
SOAR Adventure Tower - 6.1 km / 3.8 mi
Fort Granger Park - 6.2 km / 3.8 mi
Crockett Park - 7.1 km / 4.4 mi
Maggie's Bark Park - 7.1 km / 4.4 mi
Heritage Foundation of Franklin and Williamson County - 7.2 km / 4.5 mi
Pull-Tight Players Theatre - 7.2 km / 4.5 mi
Franklin Theatre - 7.4 km / 4.6 mi
Brentwood Library - 7.8 km / 4.9 mi
The nearest airports are:
Nashville International Airport (BNA) - 33.1 km / 20.6 mi
Smyrna, TN (MQY) - 55.3 km / 34.3 mi
The preferred airport for Hampton Inn & Suites Nashville/Franklin (Cool Springs) is Nashville International Airport (BNA).
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Green Sustainability
We recognize our critical responsibility to protect our planet and preserve the beautiful destinations in which we operate for generations to come. Since 2009, we have used our award-winning LightStay corporate responsibility management system to measure, report and improve our environmental impact across our global portfolio of managed and franchised hotels. We are proud to be taking a leadership position in fighting climate change, as the first major hotel company to launch science-based targets to reduce greenhouse gas emissions in line with the Paris Agreement. We are also taking major steps to reduce waste across our portfolio, to improve water stewardship, and to implement sustainability initiatives in our supply chain.
Amenities / Features
Airport & Shuttle Information
Nashille International Airport14 miles NETaxi Service approx $40.00
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
We offer complimentary breakfast to include hot items such as eggs, back/sausage, and potato items. Continental breakfast items and cook your own waffles are also included. On the go breakfast bags are available and fresh fruit.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We do accept pets up to 50 lbs. There is a $50 non refundable deposit.
Parking Info
Internet / WiFI
We offer complimentary wifi throughout the entire hotel.
Misc Fees / Policies
- Pet deposit: USD 50.00 per stay
- Pet fee: USD 50.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 10.00 per day
We have included all charges provided to us by the property.
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
We are proud participants of the Hilton Cleanstay and take the safety of all guests and team members seriously. A Cleaner Stay from Check-in to Check-OutHilton has partnered with RB, makers of Lysol® & Dettol®*, to help deliver an even cleaner stay for our guests with the Hilton CleanStay program. Building on our already rigorous cleaning standards, the program includes:-Hilton CleanStay Room Seal to indicate that guest rooms haven’t been accessed since they were cleaned-Extra disinfection of top 10 high touch areas in guest rooms including light switches and door handles-Increased cleaning frequency of public areas and fitness centers-Guest-accessible disinfecting wipes at entrances and high traffic areas-Enhanced cleaning & other changes to buffets, in-room dining and meeting spaces-Industry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globallyOur promise is to deliver the same level of reliable and friendly service you’d expect from Hilton, b
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.