Verified Reviews of Harbor House at Pier 21
Below are the verified reviews from guests that we have booked recently:
"Great Place"
Overall Score5.0/ 5
Great place close to Strand for shopping and all the restaurants. Room was clean, staff very nice and breakfast was very nice.
Jill S. (Individual traveler, booked 1 room), from
18-Apr-2025 Verified Review, stayed from Tue Apr 15 to Wed Apr 16 2025 at a $175.49 average nightly rate.
"Not As Outstanding As The Cost."
Overall Score3.0/ 5
I understand that it was Mardi Gras and I had to make a last minute reservation due to an emergency, but for $500+ you could have put double ply toilet paper in the bathroom. The desk lamp didn't work and the cheapest plastic desk chair was a joke. I wouldn't stay here again.
Julie F. (Individual traveler, booked 1 room), from
24-Feb-2025 Verified Review, stayed from Fri Feb 21 to Sat Feb 22 2025 at a $414.99 average nightly rate.
"Great location near the Strand."
Overall Score3.0/ 5
It’s a great location, very close to the Strand and restaurants right next door. The building is nice.
Richard D. (Individual traveler, booked 1 room), from
10-Feb-2025 Verified Review, stayed from Sun Feb 09 to Mon Feb 10 2025 at a $254.99 average nightly rate.
"Spacious, comfy room with water view!"
Overall Score5.0/ 5
Nice room and staff. One can actually set the thermostat and the A/C will provide the actual temperature that is set. Had a room facing the water with a nice view.
Carl H. (Individual traveler, booked 1 room), from
16-Nov-2024 Verified Review, stayed from Wed Nov 13 to Thu Nov 14 2024 at a $282.49 average nightly rate.
"Excellent Hotel Near Cruise Ports"
Overall Score4.0/ 5
The staff that checked us in was professional and competent. The hotel is close to the ports if you're taking a cruise, walking distance. The rooms are good.
Richard M. (Individual traveler, booked 1 room), from
19-Oct-2024 Verified Review, stayed from Thu Oct 17 to Sat Oct 19 2024 at a $276.99 average nightly rate.
"Great location, not worth $500."
Overall Score3.0/ 5
If you are cruising this is a great one night hotel to stay at because you are so close to the Terminals for all cruise lines. It's just not worth the $$ Will most likely find another location next time.
Chuck W. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Fri Jul 12 to Sat Jul 13 2024 at a $369.00 average nightly rate.
"Perfect place to stay before a cruise."
Overall Score5.0/ 5
Everything about this hotel was perfect! The convenience of being right by the cruise terminal, the cruise parking. The hotel itself is amazing from comfortable beds to spacious rooms and impeccable service (THANK YOU Dee!).
Steve R. (Individual traveler, booked 1 room), from
29-Jan-2024 Verified Review, stayed from Sat Jan 27 to Sun Jan 28 2024 at a $379.99 average nightly rate.
"Great place to stay before cruise."
Overall Score5.0/ 5
This was our first time in Galveston so we decided to stay here because of all the great reviews and it didn’t disappoint! Great place, comfortable beds, very convenient when going on a cruise. VERY satisfied with our stay.
Steve R. (Individual traveler, booked 1 room), from
20-Jan-2024 Verified Review, stayed from Fri Jan 19 to Sat Jan 20 2024 at a $421.99 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Wonderful staff. Awesome location and very nice room.
Cheri G. (Individual traveler, booked 1 room), from
05-Jan-2024 Verified Review, stayed from Wed Jan 03 to Sat Jan 06 2024 at a $324.99 average nightly rate.
Customer Reviews of Harbor House at Pier 21
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Situated close to the cruise ship terminal, our waterfront Galveston hotel is sure to impress with stylishly decorated guest rooms & suites, one-of-a-kind harbor views, complimentary continental breakfast, onsite boat slip rentals, and convenient access to some of the top Galveston landmarks. Our stellar location at Pier 21—just steps from the Strand Historic District—makes it easy to explore countless shops, seafood restaurants, and popular attractions, such as the Texas Seaport Museum, 1877 Tall Ship Elissa, BayWatch Dolphin Tours, and the Ocean Star Offshore Drilling Rig & Museum.
Green Sustainability
Yes the property supports a green environment.
Amenities / Features
Airport & Shuttle Information
Galveston Island is accessible from Houston Hobby or Houston George W. Bush Intercontinental. Hobby is located approximately 45 minutes south of Galveston and IAH is approximately 60 minutes south. The hotel does not offer transportation to and from the airport. A taxi or Super Shuttle would be the best option.
Local Shuttle Info: We offer a courtesy shuttle seasonally between our sister hotels, Hotel Galvez & Spa and The Tremont House. Ask the front desk for details and times. Galveston Island provides a trolley system which will take guests to all areas of the island for as low as $1.00.
Breakfast Information
Complimentary Continental BreakfastWake up daily to a tasty continental breakfast, featuring your choice of everything from cereal and fruit to muffins and pastries. Beverages include coffee, tea, and juices.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
We offer self-parking in our hotel parking lot for $12/day.
Internet / WiFI
Complimentary Wi-Fi is provided to all guests