Verified Reviews of Hilton Garden Inn Champaign / Urbana
Below are the verified reviews from guests that we have booked recently:
"Excellent customer service."
Overall Score5.0/ 5
Casey was outstanding. We booked through a 3rd party and they took our money but never paid the hotel. Casey spoke with them and straightened it all out and let us check in before everything was ironed out. Hotel was pristine. Best we have been in in a long time.
Nicholas N. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Sat Jul 20 to Sun Jul 21 2024 at a $131.75 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton Garden Inn Champaign / Urbana
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Hilton Garden Inn and Homewood Suites are the Upper Tier of Accommodations in the Champaign Urbana area. The brands have focused on what guests have said they want and need most while traveling, such as quality accommodations, amenities and services in a comfortable atmosphere. Both hotels brands are proud to have received various awards from J.D. Powers and Associates for many consecutive years. The Hilton Complex is proud to be the only 2 hotels that the State of IL has recognized as StayGreen Hotels in Champaign Urbana area. This is achieved based on efforts involving but not limited to: recycling of paper, aluminum, water conservation and energy efficiency. Innovative is the best word to describe Hilton Garden Inn. Designed for the individual business traveler and the weekend leisure guest, the amenities and services are there to allow self sufficiency and maximize productivity. Throughout Hilton Garden Inn, you will find complimentary business services and innovative in-room comforts. Team members ensure that everything is right where you need it.
Amenities / Features
Airport & Shuttle Information
CMI University of IL Willard Airport - 5 miles South of hotel. Shuttle is available
Local Shuttle Info: Shuttle service to train station and to airport
Breakfast Information
We have a full service restaurant that serves a made to order breakfast 7 days a week for $9.95. Children under 12 eat free. We are happy to include breakfast in the rates for groups.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.