Verified Reviews of Hilton Garden Inn Cleveland / Twinsburg
Below are the verified reviews from guests that we have booked recently:
"Everyone was amazing."
Overall Score5.0/ 5
The best customer service.
Richard G. (Individual traveler, booked 1 room), from
02-Dec-2024 Verified Review, stayed from Thu Nov 21 to Mon Nov 25 2024 at a $112.14 average nightly rate.
"Clean and quiet."
Overall Score5.0/ 5
Clean and quiet.
Murry W. (Group coordinator, booked 2 rooms), from
11-Nov-2024 Verified Review, stayed from Tue Nov 05 to Wed Nov 06 2024 at a $131.29 average nightly rate.
"Very nice and clean."
Overall Score5.0/ 5
Nice employees and clean hotel. Would recommend this hotel.
Michael T. (Individual traveler, booked 1 room), from
04-Sep-2024 Verified Review, stayed from Mon Sep 02 to Thu Sep 05 2024 at a $148.88 average nightly rate.
"Awesome"
Overall Score5.0/ 5
Great staff and service.
Lydia G. (Individual traveler, booked 1 room), from
09-Jul-2024 Verified Review, stayed from Wed Jul 03 to Sun Jul 07 2024 at a $167.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton Garden Inn Cleveland / Twinsburg
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
142 Guest rooms with indoor pool, fitness center. Over 12,000 square feet of flexible event space, customized menus and CIA trained Chef and staff.
Amenities / Features
Airport & Shuttle Information
Only 25 minutes from Cleveland Hopkins Airport and only 25 minutes from Akron Canton Airport
Local Shuttle Info: No shuttle on property. Local shuttle is a call away.
Breakfast Information
Full breakfast buffet and items to order from the kitchen. Price starts at $7.95
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
pet-friendly hotel with a fee of $50Only 2 pets are allowed per room, and only dogs and cats are allowed. Pets can be left alone in the room but must be caged. Parking Info
Outside parking at no cost.
Internet / WiFI
WiFi is located for all guests and in all meeting rooms at no additional costs
Cleaning Policies
AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT, along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our enhanced standards for hygiene, cleaning, and safety even more rigorous.WE HAVE ENHANCED MEASURES IN PLACE, partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner.TO ENSURE YOUR COMFORT, our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab.NOW MORE THAN EVER, we are ready to take care of you.
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.