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Hampton Inn Florence Midtown Near University of North Alabama
2281 Florence Blvd, Florence, AL 35630 US
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Reservations: +1-800-219-2797
2.5 Star Property Near Regency Square Mall
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Select My Room
Very Good
4.0/5
Based on 316 guest reviews
- Wheelchair-accessible pool
- Free WiFi
- Number of outdoor pools - 1
- Outdoor seasonal pool
- Stair-free path to entrance
- Free self parking
- Fitness facilities
Select Your Room:
09/19/2024 - 09/20/2024
Searching all hotel inventory networks
5 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Hampton Inn Florence Midtown Near University of North Alabama
Below are the verified reviews from guests that we have booked recently: "Raw sewage backed up into room."
Overall Score1.0/ 5
Our toilet was NOT clogged, yet overflowed with raw sewage into our room and got on some of our things. This happened in other rooms on the 1st floor, as well. The GM, Kevin (Karan) Dahyabhai was absolutely adamant about not letting us leave a day early. He was downright rude and impossible to speak to. I would NEVER go back and have not heard back from Hilton regarding my complaint. Very upsetting.
Robert D. (Individual traveler, booked 1 room), from 
11-Aug-2024 Verified Review, stayed from Thu Aug 01 to Sat Aug 10 2024 at a $240.00 average nightly rate. 
"Terrible Customer Service."
Overall Score1.0/ 5
There was an obvious plumbing issue as soon as we arrived. Not only would they not let us check out due to the 7 day minimum, the GM would not even speak to us. Incredibly disappointed that we were forced to stay at this property with zero exit strategy once we all realized there was a serious problem.
Jason P. (Individual traveler, booked 1 room), from
10-Aug-2024 Verified Review, stayed from Thu Aug 01 to Sat Aug 10 2024 at a $240.00 average nightly rate. "Total Fiasco"
Overall Score1.0/ 5
My family checked in to the Hampton Inn Florence Midtown on August 1, 2024 for a baseball tournament. Upon arrival the hotel smelled terrible, especially the elevator and the 3rd and 4th floors. One of the elevators did not work and we were later told there was standing water at the bottom of the elevator shaft that had not been addressed. The hotel tried to mask the smell with automatic air fresheners and were seen pouring bleach down the shaft. Over the next few days several people on our team started experiencing vomiting, migraines, diarrhea. After the 5th night, a city official approached us at out baseball game and asked how our hotel was. We expressed to him our concerns and he told us there was a softball team that left the previous week due to the smell and people falling ill. As parents we were very concerned that something in the hotel was a heath risk. Several parents began calling Hilton/Hampton to express their concerns. The GM of the Hampton, Kevin, refused to talk to parents, he would not return phone calls. I was able to speak to Kevin when a Hilton customer service rep connected me. He told me I was lying, there was no smell and the incident with the softball team a week earlier never happened. He said he would charge me for the full 10 days although my contract stated a I only had to stay for 7 days. After the 6th night sewer water started backing up into people’s bathtubs and a couple of rooms flooded. The smell on the 3rd floor continued to increase to the point it made your nose burn and throat tingle. We had had enough. Another local hotel said they would accommodate us as well as another team staying at the Hampton. When we went to check out, the hotel refused to let us. They said we could leave the property, but could not check out. The lady working the front desk was taking orders from a supervisor on the phone. The supervisor refused to speak to any of us and would not give us his/her name. The lady at the front desk wrote down our room numbers and we went to the other hotel. The next day we received receipts for a 7 night stay, although we only stayed 6. I have been on the phone everyday with Hilton trying to get someone to take responsibility. I keep being told to contact management at the Hampton. We have tried that and he lies and avoids us. We have also contacted put Babe Ruth representative and they have not been very helpful in this situation. Our nightly rates were jacked up to $240/night to cover Babe Ruth’s kick back. We were made to stay at a hotel that gave Babe Ruth a percentage.
Meghan O. (Individual traveler, booked 1 room), from
09-Aug-2024 Verified Review, stayed from Thu Aug 01 to Sat Aug 10 2024 at a $240.00 average nightly rate. "Broken amenities; foul smells; clogged toilets."
Overall Score2.0/ 5
The staff was very kind. That's one plus. Aside from that the fitness room stinks and equipment is broken. Ice machine broke on first and second floor. Elevator smells awful and they kept spray airfrehner so every time you step in there is a cloud of chemicals. Had to move rooms from 3rd floor to first because the elevator and 3rd floor smelled like sewage. Kids running around at 1am and extremely loud in lobby late into the night. Toilet keeps burping and they said line was blocked. Also the ice machine flooded on first floor.
Matt M. (Individual traveler, booked 1 room), from
08-Aug-2024 Verified Review, stayed from Thu Aug 01 to Thu Aug 08 2024 at a $240.00 average nightly rate. "Sewage Problems"
Overall Score1.0/ 5
Sewage problems/broken elevator/broken ice machin3.
David H. (Individual traveler, booked 1 room), from
07-Aug-2024 Verified Review, stayed from Thu Aug 01 to Thu Aug 08 2024 at a $240.00 average nightly rate. "Cal Ripken World Series."
Overall Score5.0/ 5
Our entire team stayed here for over a week and we could not have picked a better hotel. Everything has been amazing. The staff have gone above and beyond for all of us. Highly recommend this hotel.
Callee C. (Individual traveler, booked 1 room), from
07-Aug-2024 Verified Review, stayed from Thu Aug 01 to Thu Aug 08 2024 at a $240.00 average nightly rate. "The rooms were clean, and the beds were comfortable."
Overall Score4.0/ 5
Had a good experience at the hotel. Breakfast was good, employees were very helpful and friendly.
Matthew M. (Individual traveler, booked 1 room), from
11-Jun-2023 Verified Review, stayed from Fri Jun 09 to Sun Jun 11 2023 at a $150.03 average nightly rate. Summary of Verified Reviews
Property Description
A stay at Hampton Inn Florence Midtown near University of North Alabama places you in the heart of Florence, within a 5-minute drive of Regency Square Mall and Deibert Park. This hotel is 1.9 mi (3 km) from Children's Museum of the Shoals and 1.9 mi (3.1 km) from Renaissance Tower.
Quench your thirst with your favorite drink at the bar/lounge.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Regency Square Mall - 1.5 km / 0.9 mi
Deibert Park - 1.7 km / 1 mi
Children's Museum of the Shoals - 2.6 km / 1.6 mi
Renaissance Tower - 3.2 km / 2 mi
River Heritage Park - 3.3 km / 2.1 mi
Shoals Conference Center - 3.4 km / 2.1 mi
Wilson Lake - 3.6 km / 2.2 mi
Larimore Home - 3.8 km / 2.3 mi
Tennessee River - 4 km / 2.5 mi
North Alabama Medical Center - 4 km / 2.5 mi
Pickwick Lake - 4.1 km / 2.5 mi
University of North Alabama - 4.8 km / 3 mi
Pope's Tavern Museum - 4.9 km / 3 mi
Kennedy-Douglass Center for the Arts - 4.9 km / 3 mi
Shoals Community Theater - 5 km / 3.1 mi
The preferred airport for Hampton Inn Florence Midtown near University of North Alabama is Muscle Shoals, AL (MSL-Northwest Alabama Regional) - 12.2 km / 7.6 mi
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Wheelchair accessible (may have limitations)
- Wheelchair accessible
- No accessible shuttle
- Express check-out
- Business center
- 24-hour front desk
- Electric car charging station
- Wheelchair-accessible pool
- Free WiFi
- Number of bars/lounges - 1
- Well-lit path to entrance
- Year Built - 1998
- Total number of rooms - 90
- Number of floors - 4
- Professional property host/manager
- LGBTQ friendly
- Number of outdoor pools - 1
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Stair-free path to entrance
- Coffee/tea in common areas
- Laundry facilities
- Free self parking
- Elevator
- Conference space
- Fitness facilities
- Wheelchair accessible path of travel
Airport & Shuttle Information
Muscle Shoals Regional Airport 6 milesNo shuttle service availableTaxi service varies
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Misc Fees / Policies
- Pet fee: USD 120 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- A damage deposit of USD 150 will be collected before check-in.
We have included all charges provided to us by the property.
- The seasonal pool will be open from May 01 to September 04.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.
