Verified Reviews of Sheraton Memphis Downtown Hotel
Below are the verified reviews from guests that we have booked recently:
"Should not have been charged extra a day after checkout!"
Overall Score3.0/ 5
We were charged an additional $4.22 the day after we checked out. Why? It needs to be credited. Please respond!
David S. (Individual traveler, booked 1 room), from
02-Apr-2025 Verified Review, stayed from Mon Mar 24 to Tue Mar 25 2025 at a $129.27 average nightly rate.
"Should not have been charged extra a day after checkout!"
Overall Score3.0/ 5
We were charged an additional $4.22 the day after we checked out. Why? It needs to be credited. Please respond!
David S. (Individual traveler, booked 1 room), from
27-Mar-2025 Verified Review, stayed from Mon Mar 24 to Tue Mar 25 2025 at a $129.27 average nightly rate.
"Great Time."
Overall Score5.0/ 5
Very staff friendly, very clean and comfortable.
Charles G. (Individual traveler, booked 1 room), from
10-Mar-2025 Verified Review, stayed from Fri Mar 07 to Sat Mar 08 2025 at a $133.99 average nightly rate.
"Great Times"
Overall Score4.0/ 5
Every part of the hotel staff was great. Except for the Bell men. They did not help to unload our luggage or even load our luggage when we left. Billy at the restaurant was phenomenal!
Ron P. (Individual traveler, booked 1 room), from
19-Feb-2025 Verified Review, stayed from Thu Feb 13 to Sun Feb 16 2025 at a $209.87 average nightly rate.
"Always a pleasure to stay here!"
Overall Score5.0/ 5
We have stayed at this particular hotel in Memphis several times now. It is definitely our "go to" place! Friendly, clean, convenient location and quiet.
Janet G. (Individual traveler, booked 1 room), from
01-Apr-2024 Verified Review, stayed from Fri Mar 29 to Sat Mar 30 2024 at a $132.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Sheraton Memphis Downtown Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to Sheraton Memphis Downtown HotelConvenient Location Near Renasant Convention CenterExperience the charm of Memphis, Tennessee from Sheraton Memphis Downtown Hotel. Centrally located in the heart of downtown, our hotel near the Beale Street Entertainment District is conveniently connected to Renasant Convention Center via a skywalk. Start your morning with a Starbucks® coffee from our on-site restaurant, Crossroads Tavern & Grille, or stop by in the evening for delicious Southern fare. The Library, our pop-up speakeasy style pizza bar, is perfect for group business or social outings in downtown Memphis. Stay active by taking advantage of our newly-updated, modern fitness center boasting views of the cityscape. Our hotel in Memphis, TN, downtown, offers more than 14,000 square feet of event space, with an additional 350,000 square feet of space available at the Renasant Convention Center, located next-door. Unwind from the day in spacious hotel rooms and suites with complimentary Wi-Fi and our Sheraton Signature Sleep Experience beds. Travel is reimagined at Sheraton Memphis Downtown Hotel.
Amenities / Features
Breakfast Information
Continental breakfast: USD 24.95 per person (approximately)6 AM to 11:00 AM
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Dogs Only- Only 4th Floor Traditional rooms are available to accommodate dogs.Maximum Pet Weight: 75lbsMaximum Number of Pets in Room: 2 Parking Info
Valet Parking (USD 32 daily)
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.