Verified Reviews of Holiday Inn Express Springfield by Ihg
Below are the verified reviews from guests that we have booked recently:
"A room without a functional shower, etc."
Overall Score2.0/ 5
The bed was comfortable enough, the shower was a mess and the in room WiFi was nonexistent. Won't stay at his property again, for any reason.
Robert B. (Individual traveler, booked 1 room), from
09-Feb-2025 Verified Review, stayed from Wed Feb 05 to Thu Feb 06 2025 at a $176.99 average nightly rate.
"It's very good, always a great experience.thanks."
Overall Score5.0/ 5
Very good, Nice room. Very pleased. Breakfast was awesome and delicious every day.
David L. (Individual traveler, booked 1 room), from
11-Sep-2024 Verified Review, stayed from Sat Sep 07 to Mon Sep 09 2024 at a $179.99 average nightly rate.
"All aspects were outstanding!"
Overall Score5.0/ 5
Thanks again for the great stay in Springfield, IL.
Norma B. (Individual traveler, booked 1 room), from
27-Aug-2024 Verified Review, stayed from Sun Aug 25 to Mon Aug 26 2024 at a $162.99 average nightly rate.
"Great!"
Overall Score5.0/ 5
Excellent customer service, nice clean room, love bathroom and shower. Everyone very helpful. Thank you!
Cindy W. (Individual traveler, booked 1 room), from
17-Aug-2024 Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2024 at a $193.36 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Excellent facility. Clean rooms. Helpful staff.
Terry C. (Individual traveler, booked 1 room), from
19-Jul-2024 Verified Review, stayed from Thu Jul 18 to Sat Jul 20 2024 at a $98.42 average nightly rate.
"Comfy Beds"
Overall Score5.0/ 5
We were only there as a pass through to a more western state. The hotel was clean, quiet and we especially loved the duvets on the beds.
Julie B. (Individual traveler, booked 1 room), from
19-Jul-2024 Verified Review, stayed from Tue Jul 16 to Wed Jul 17 2024 at a $95.45 average nightly rate.
"Nice clean place in a great location."
Overall Score4.0/ 5
Nice clean place in a great location.
John R. (Individual traveler, booked 1 room), from
18-Jul-2024 Verified Review, stayed from Thu Jul 18 to Fri Jul 19 2024 at a $106.10 average nightly rate.
"Room is just Okay at best little crumbs of dirt in my bed."
Overall Score2.0/ 5
The gentleman at the front desk did a decent job, but the rest of the place is pretty rundown specially for nearly $200 a night.
Tim C. (Individual traveler, booked 1 room), from
27-Jun-2024 Verified Review, stayed from Thu Jun 27 to Fri Jun 28 2024 at a $122.50 average nightly rate.
"Clean Hotel"
Overall Score3.0/ 5
Hotel was clean.
Barb P. (Individual traveler, booked 1 room), from
17-Jan-2024 Verified Review, stayed from Tue Jan 16 to Wed Jan 17 2024 at a $95.99 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
Breakfast was good. Room was okay. Stay was good.
Becky M. (Individual traveler, booked 1 room), from
18-Dec-2023 Verified Review, stayed from Sat Dec 16 to Sun Dec 17 2023 at a $119.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Springfield by Ihg
- 4.0 of 5Overall
- 3.4 of 5Quality
- 4.5 of 5Location
- 4.0 of 5Cleanliness
- 4.2 of 5Comfort
- 4.0 of 5Condition
- 4.3 of 5Neighborhood
- 4.2 of 5Service
- 3.6 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express Springfield by IHG in Springfield, you'll be within a 15-minute drive of Illinois State Fairgrounds and Washington Park Botanical Gardens. This hotel is 3.1 mi (5 km) from University of Illinois at Springfield and 3.5 mi (5.7 km) from Adams Wildlife Sanctuary.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Washington Park Botanical Gardens - 4.5 km / 2.8 mi
University of Illinois at Springfield - 5 km / 3.1 mi
Adams Wildlife Sanctuary - 5.7 km / 3.5 mi
Elijah Iles House - 6.5 km / 4.1 mi
Great Western Depot - 6.7 km / 4.1 mi
Lincoln Depot - 6.7 km / 4.2 mi
Lincoln Home National Historic Site - 6.7 km / 4.2 mi
Vachel Lindsay Home - 6.7 km / 4.2 mi
Bank of Springfield Center - 6.8 km / 4.2 mi
Lincoln-Herndon Law Offices State Historic Site - 7.1 km / 4.4 mi
Dana-Thomas House - 7.2 km / 4.5 mi
Illinois State Museum - 7.3 km / 4.5 mi
Illinois State Capitol - 7.3 km / 4.5 mi
Henson Robinson Zoo - 7.4 km / 4.6 mi
Pasfield House - 7.6 km / 4.7 mi
The preferred airport for Holiday Inn Express Springfield by IHG is Springfield, IL (SPI-Abraham Lincoln Capital) - 20.8 km / 12.9 mi
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Green Sustainability
Green program in action, IHG Rewards members earn points for using your Do Not Disturb sign
Amenities / Features
Airport & Shuttle Information
Springfield Captital Airport15 mins away
Local Shuttle Info: none available
Breakfast Information
Complimentary hot Express Start breakfast bar featuring both hearty and healthy favorites like our smart one-touch pancake machine, Smart Roast coffee, cinnamon rolls, bacon and eggs, Greek yogurt and fresh fruit.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Service animals complying with ADA Title lll regulations are allowed.Maximum number of pets per room 2Service animals are allowedService animals are exempt from fees/restrictionsPets allowed$50 pet fee per stay.
Parking Info
Complimentary Street-Level & Bus ParkingFree outside parking.
Internet / WiFI
Misc Fees / Policies
- Pet deposit: USD 40 per night
- Pet fee: USD 40.00 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out fee: USD 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
•Room Attendants are cleaning rooms using the IHG Way of Clean Program while wearing recommended PPE•Guestrooms cleaned upon departure and only cleaned during the stayover if a guest requires itoIf occupancy allows, the hotel will leave the room vacant for 24 hours prior to cleaningoIf occupancy allows, the hotel will leave the room vacant for 24 hours prior to it being occupied again•Special attention is given to surfaces considered “high touched areas” by guestsoRefrigerator, thermostat, coffee maker, remote control, light switches, handles, door knobs, hairdryer, clock radio, lamps, telephone•Room is sanitized/cleaned using a CDC approved, Peroxide Multi Surface Cleaner and Disinfectant
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.