Sheraton Niagara Falls

300 3rd St, Niagara Falls, NY 14303 US near Exit 22 on I-190 (~3.5mi)
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Seneca Niagara Resort & Casino
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Very Good
4.0/5

Based on 3107 guest reviews

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  • Vegetarian breakfast available
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Smoke-free property
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05/06/2025 - 05/07/2025
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Sheraton Niagara Falls

Below are the verified reviews from guests that we have booked recently:
"Sheraton hotel stay."
Overall Score5.0/ 5
We really enjoyed our stay. We originally We there.
(Individual traveler, booked 1 room), from US flag
29-Jan-2025 Verified Review, stayed from Wed Jan 22 to Fri Jan 24 2025 at a $89.09 average nightly rate.
"192. Onondaga ave buffalo."
Overall Score5.0/ 5
I thought everything was nice except one thing. We went to grab a bite at rainforest Cafe. It was freezing in there so we got it to go. I got the bacon cheeseburger. I got back to the room and ate it. I got so severely sick it wouldn't stop. I lost that whole day in bed. There was something wrong with it. It had an odd taste to it. Other than that things were fine. We like it here just nervous to eat there again. It's our favorite restaurant but I don't know anymore. Maybe u could refund our money for the food at rain forest cafe.
(Individual traveler, booked 1 room), from US flag
24-Jan-2025 Verified Review, stayed from Wed Jan 22 to Fri Jan 24 2025 at a $89.09 average nightly rate.
"Wonderful family resort."
Overall Score5.0/ 5
Stayed over Christmas Holiday with my three grandsons. We had a great time. So much for them to do.
(Individual traveler, booked 1 room), from US flag
03-Jan-2025 Verified Review, stayed from Wed Jan 01 to Thu Jan 02 2025 at a $119.00 average nightly rate.
"10 out of 10 experience!"
Overall Score5.0/ 5
Staff was great and accommodating to myself and my family. The front desk ladies gave me directions to laundry room with soap and dryer sheets and explained parking to me. Very happy with our experience!
(Individual traveler, booked 1 room), from US flag
16-Dec-2024 Verified Review, stayed from Fri Dec 13 to Sat Dec 14 2024 at a $110.00 average nightly rate.
"Staff were awesome."
Overall Score4.0/ 5
No Complaints
(Individual traveler, booked 1 room), from US flag
19-Nov-2024 Verified Review, stayed from Sun Nov 17 to Tue Nov 19 2024 at a $89.09 average nightly rate.
"Lovely Hotel"
Overall Score5.0/ 5
Lovely place, clean, great customer service, all was excellent.
(Individual traveler, booked 1 room), from US flag
17-Nov-2024 Verified Review, stayed from Fri Nov 15 to Sun Nov 17 2024 at a $194.65 average nightly rate.
"Great front desk service, clean rooms at a reasonable price."
Overall Score5.0/ 5
will stay again and staff is wonderful and informative. Clean rooms and lobby.
(Individual traveler, booked 1 room), from US flag
13-Nov-2024 Verified Review, stayed from Sun Nov 10 to Mon Nov 11 2024 at a $124.99 average nightly rate.
"Perfect Getaway!"
Overall Score5.0/ 5
Great location. Clean room with friendly/helpful staff made our getaway incredible!
(Individual traveler, booked 1 room), from US flag
18-Sep-2024 Verified Review, stayed from Sat Sep 14 to Mon Sep 16 2024 at a $158.99 average nightly rate.
"Very Comfy & Clean"
Overall Score4.0/ 5
The room was very comfortable and clean. Liked the addition of a microwave.
(Individual traveler, booked 1 room), from US flag
16-Sep-2024 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2024 at a $179.09 average nightly rate.
"Awesome!"
Overall Score4.0/ 5
My experience was awesome! I stayed on the 6th floor and loved the amenities.
(Individual traveler, booked 1 room), from US flag
13-May-2024 Verified Review, stayed from Wed May 08 to Sat May 11 2024 at a $209.66 average nightly rate.
"GREAT experience and BEST location."
Overall Score5.0/ 5
All of the hotel staff was very friendly and the hotel itself was very clean and updated. It was very comfortable and we were there on a very busy weekend with other groups there for conventions / dance. This was my second stay and I highly recommend and will also be staying there again. Thank you for the stellar experience!
(Individual traveler, booked 1 room), from US flag
29-Apr-2024 Verified Review, stayed from Thu Apr 25 to Sat Apr 27 2024 at a $189.00 average nightly rate.
"A lovely hotel which I come to regularly."
Overall Score5.0/ 5
Amazing! A lovely hotel which I come to regularly.
(Individual traveler, booked 1 room), from US flag
01-Apr-2024 Verified Review, stayed from Sun Mar 31 to Mon Apr 01 2024 at a $282.99 average nightly rate.
"Good Place to Stay"
Overall Score4.0/ 5
It was our first time there and it was a very positive experience. Easy to get to and quick to reserve a room.
(Individual traveler, booked 1 room), from US flag
29-Mar-2024 Verified Review, stayed from Thu Mar 28 to Fri Mar 29 2024 at a $99.00 average nightly rate.
"Nice Place to Stay"
Overall Score3.0/ 5
Hotel, inside and out, was orderly and neat. The hotel staff was friendly.
(Individual traveler, booked 1 room), from US flag
26-Mar-2024 Verified Review, stayed from Sat Mar 23 to Sun Mar 24 2024 at a $116.09 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Stay was great!
(Group coordinator, booked 2 rooms), from US flag
09-Feb-2024 Verified Review, stayed from Fri Feb 09 to Sat Feb 10 2024 at a $116.09 average nightly rate.
"Wonderful Place to Stay on New Year's Eve!"
Overall Score4.0/ 5
The associate at the front desk named Xavier was more than helpful upon arrival. Realized I needed more of a handicapped accessible room for my mother and he did all he could to find that for me and did an excellent job. Hotel was very clean. Pool room was amazing! Had a great time at the Rainforest Cafe & Arcade. The hotel is in an excellent location for shopping and entertainment. I could not have asked for a better stay to bring in the new year!
(Individual traveler, booked 1 room), from US flag
01-Jan-2024 Verified Review, stayed from Fri Dec 29 to Mon Jan 01 2024 at a $271.32 average nightly rate.
"Clean Hotel & Excellent Service"
Overall Score5.0/ 5
Excellent service, clean hotel, friendly and helpful staff.
(Individual traveler, booked 1 room), from US flag
01-Nov-2023 Verified Review, stayed from Mon Oct 30 to Wed Nov 01 2023 at a $98.09 average nightly rate.

Summary of Verified Reviews

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Property Description

Welcome to Sheraton Niagara Falls! Our premier hotel in Niagara Falls, USA is conveniently located in the heart of the Niagara Falls tourist district, just steps from the brink of the majestic Niagara Falls and directly connected to the thrills at Seneca Niagara Resort & Casino.Sheraton Niagara Falls is Niagara Falls, NY’s one-stop-shop, offering 392 guestrooms and everything you need for a perfect stay. Enjoy an exciting family getaway when you experience The Reef Beach Club & Pool, At The Falls Arcade and one of our Family Suites accommodating up to nine guests. Or, revel in a romantic retreat in the honeymoon capital of the world by relaxing in one of our state of the art hot tubs and be pampered by the indulgence of a gourmet in-room dining experience with a bottle of wine. We also offer a 24-hour fitness center, business center and a variety of on-site dining options to help complete your getaway.Sheraton Niagara Falls is ranked in the Top 10 Sheraton meeting facilities in North America and believes that effortless travel includes the planning of your meeting, reunion, group event or wedding. Our hotel, in conjunction with the adjacent Conference & Event Center Niagara Falls, offers 125,000 square feet of space available for your next event. Whether you’re traveling for business or pleasure, allow our event staff to assist you with the planning and execution of your next meeting, to which all future meetings will be measured to.

Green Sustainability

Make A Green Choice (MAGC) at Sheraton Niagara Falls! MAGC is Starwood’s sustainability program in which guests can help reduce our environmental footprint. Guests at Sheraton Niagara Falls can Make A Green Choice by foregoing full housekeeping for up to three days in a row (excluding their check-out day). For each night a guest opts into MAGC, they will receive 500 Starpoints or a $5 voucher to either TGI Fridays or Rainforest Cafe.

Amenities / Features


  • Check In: 4:00 pm - 12:00 am
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Conveniently located minutes from Interstate 190, 30 minutes from Buffalo Niagara International Airport, and 10 minutes from Niagara Falls International Airport.Sheraton Niagara Falls hotel has teamed-up with Buffalo Super Shuttle to offer airport shuttles to and from Buffalo-Niagara Airport. Advanced booking is required for reserved seating. visit the front desk for more details. A $30 fee per person applies.

Local Shuttle Info: Discover Niagara Shuttle:Park your car and experience Niagara’s iconic landscape, rich history and the thriving culture and communities along the scenic Niagara River with the ease and convenience of a hop-on/hop-off shuttle. Enjoy a day of discovery as you connect to 15 destination sites along the 14-mile route from the “Falls to the Fort.”Our shuttles serve downtown Niagara Falls, New York State Parks, Niagara University, Niagara Power Project Power Vista, Lewiston, Youngstown and Old Fort Niagara.

Breakfast Information

Stop in to TGI Fridays for a wide ranging menu sure to please every appetite. With 19 TVs, casual fare and a relaxed setting, we’re the obvious choice to grab breakfast in Niagara Falls, NY. Located in the lobby of the hotel, Starbucks is the premier destination for whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages. Enjoy light signature sandwiches, parfaits, pastries, and pre-made meat and cheese packs. Our full scale Starbucks retail store features premium 200 MBPS Wi-Fi internet because we believe every cafe is a friendly gathering place for the community.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
We know that your dogs are part of the family. At Sheraton Niagara Falls, furry friends are treated to the same outstanding service as our human guests. No matter your reason for traveling, you can rest assured that your dogs will enjoy a relaxing, comfortable stay in our pet-friendly hotel accommodations. Pet fee and weight restrictions may apply.

Parking Info

Self-parking in the outdoor lot is conveniently located on the side entrance of Sheraton Niagara Falls hotel at the intersection of Third Street and Niagara Street. In and out privileges for overnight guests only, operated by the City of Niagara Falls. $25 parking fees are included with your destination amenity fee.

Internet / WiFI

Complimentary wireless internet is provided throughout the entire hotel.

Cleaning Policies

Room keys will be sanitized before and after each use.Associates will not be handling guest credit cards or ID’s.Floor signage to assist guests in social distancing guidelines. Electrostatic sprayers, providing 360-degree, touchless disinfection and sanitizing capabilities to hotel public space and guestrooms.Specific cleaning protocols are in place for high touch areas and items in every room including but not limited to: Front Desk, Credit Card Machines, All Public Area Surfaces, Elevators, Doorways, Trash Bins, Furniture, Public Restrooms, phones, remotes, thermostats, doorknobs, light switches, handers, safes, etc. The following items have been removed from the guestrooms: Paper Collateral, extra pillows and blankets and water glasses Hand sanitizing stations are placed all high traffic public areas and on guest room floors.Use of disposable menus and utensils in food and beverage outlets.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

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