Our Hotel Planner Expert Reviews of Comfort Suites At Rivergate Mall
Our expert planners periodically visit and review the hotels we represent in person.
"Comfort Suites"
Overall Score4.0/ 5
The Comfort Suites has just completed a major renovation and it shows. An atrium style lobby is just inside the front door. I was immediately welcomed upon entering. The eighty rooms property, offers a business center, fitness center and indoor pool. There is a large breakfast room off of the lobby the offers coffee service throughout the day and a complimentary hot breakfast each morning. The guestrooms are spacious with cathedral ceiling, microwaves and refrigerators. Flat screen TVS, work desks, bathroom amenities and separate seating areas all further enhance the guest experience. They are located just off the highway and within a mile of a large shopping mall and countless other restaurants and stores. The recent property renovation only further enhances the value of this three star property.
Hathaway M from
25-Oct-2014 Verified Review
Verified Reviews of Comfort Suites at Rivergate Mall
Below are the verified reviews from guests that we have booked recently:
"Clean Hotel"
Overall Score4.0/ 5
Clean hotel. Very friendly staff and love there's a 24 hour coffee available.
Susan H. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Sat Aug 10 to Mon Aug 12 2024 at a $87.40 average nightly rate.
"Do not recommend this location."
Overall Score1.0/ 5
My son and I were traveling home from a funeral and arrived just after midnight. Once we were let in, the Hotel receptionist was on the phone trying to get payment for a guest that was not 'logged in' for almost 10 minutes while we stood there waiting to check in. Once checked in, we took the elevator and it had an over whelming smoke smell. Our room had red stain marks (looked like blood) on two areas on the carpet, stains on the sheets, the toilet holder was broken, the hairdryer did not work and the 'silent' bathroom vent fan did not vent at all. When I tried to contact the front desk, our phone did not work. I went to the desk and stated our sheets were blood stained, she did not apologize, just gave me sheets and said I would need to changed them because she is the only one there. No offer for a different room, nothing. The pool was also closed, for repairs/maintenance. The breakfast was good, but that is the only thing that was positive about this stay. VERY disappointed and would not recommend staying here.
Rebecca E. (Individual traveler, booked 1 room), from
09-Jul-2024 Verified Review, stayed from Thu Jun 27 to Fri Jun 28 2024 at a $101.99 average nightly rate.
"Above Average"
Overall Score4.0/ 5
Staff was nice, rooms a bit more spacious than most hotels. The breakfast was standard.
Michael B. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Fri Dec 29 to Sun Dec 31 2023 at a $132.49 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Comfort Suites at Rivergate Mall
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to Newly Renovated Comfort Suites of Goodlettsville in scenic Tennessee. Located right off the interstate Exit #96, just 2 blocks from the Rivergate Mall and Movie Theaters.The Comfort Suites of Goodlettsville, TN offers 80 spacious guest suites. This property offers a Complimentary deluxe hot breakfast served fresh daily, guest laundry facility, Fitness Center, Business Center. Free Wi-Fi Internet access in the hotel and free HBO! Enjoy our Beautiful Large Indoor pool and jacuzzi. With only a short drive into Nashville, you can experience Tennessee Titans Football, the Country Music Hall of Fame, the Grand Ole Opry, downtown Nashville and much more. All Ball Parks and Fields located within just miles.
Amenities / Features
Airport & Shuttle Information
distance 20 miles
Local Shuttle Info: we make arrangements with a shuttle service.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Comfort Suites
- Pull-out sofa beds, microwave and refrigerator in each room
- Spacious rooms with separate areas for working and relaxation
- Grab and Go breakfast option
- Free hot breakfast with two flavors of waffles, meat, and eggs
- In-room recharge station and coffee
- Free daily newspaper and high-speed internet access
- 100% smoke free facility
- Marketplace with snacks and drinks
The Comfort Suites highlights above are subject to change without notice.