Verified Reviews of Courtyard by Marriott Pasadena / Old Town
Below are the verified reviews from guests that we have booked recently:
"Nice location and room. Requests not met."
Overall Score4.0/ 5
My request for adjoining rooms was not honored. Also, check in process took way too long since all information was already on file. Still trying to get total of restaurant charges incurred during our stay.
Julie T. (Group coordinator, booked 2 rooms), from
27-Jul-2024 Verified Review, stayed from Sun Jul 21 to Mon Jul 22 2024 at a $160.55 average nightly rate.
"All Good!"
Overall Score4.0/ 5
All good!
Marjorie W. (Individual traveler, booked 1 room), from
02-Jul-2024 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2024 at a $194.00 average nightly rate.
"It was comfortable and the employees were helpful."
Overall Score5.0/ 5
Everyone was very professional and although we did not eat breakfast at the hotel it was very well done. Mahalo to everyone who makes this place work for all the guests.
Ella B. (Individual traveler, booked 1 room), from
13-Jun-2024 Verified Review, stayed from Sat Jun 08 to Thu Jun 13 2024 at a $260.95 average nightly rate.
"Clean, Quiet, Comfortable Hotel"
Overall Score4.0/ 5
Clean, quiet, comfortable and well located hotel.
Sandra L. (Individual traveler, booked 1 room), from
31-Mar-2024 Verified Review, stayed from Mon Mar 25 to Fri Mar 29 2024 at a $158.86 average nightly rate.
Facility was clean, staff was courteous, food was great.
Gilbert S. (Individual traveler, booked 1 room), from
24-Feb-2024 Verified Review, stayed from Fri Feb 23 to Sat Feb 24 2024 at a $209.00 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
Decided to stay at your property for the Rose Bowl game (once in a lifetime experience) Upon arrival we were given a room that did not have the corrrect accommodations for two adults. The new manager was apologetic for the mishap. Not only was she and her entire front desk staff extremely helpful in rectifying the situation in a very expedient manner but apologized again for the inconvenience (slight be it may) I was very impressed with her high level of customer service and warmth towards everyone I saw her interact with in the lobby area. It was nice to see her mentoring her young employees as well, preparing them for a successful future in the hospitality industry. five Stars for your new manager at the Marriott Courtyard Old Pasadena. Made a GREAT memorable weekend even betterš.
Timothy N. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Sun Dec 31 to Mon Jan 01 2024 at a $845.99 average nightly rate.
"Very Nice Hotel & Stay!"
Overall Score5.0/ 5
Hotel was very nice. I was informed thereās construction going on, but never noticed it. Every staff member I came in contact with was very nice and helpful. Couldnāt be happier. Wish I could stay longer.
Patricia I. (Individual traveler, booked 1 room), from
06-Jul-2023 Verified Review, stayed from Thu Jul 06 to Fri Jul 07 2023 at a $179.00 average nightly rate.
"Good Customer Service"
Overall Score4.0/ 5
We appreciated staff moving an extra bed into our room. The desk personnel were helpful and very attentive.
Gordon B. (Individual traveler, booked 1 room), from
05-Jul-2023 Verified Review, stayed from Sat Jul 01 to Mon Jul 03 2023 at a $192.49 average nightly rate.
"The room was clean and quiet Great Service"
Overall Score4.0/ 5
The room was clean and quiet Your staff is your strength. Location is very convenient.
John I. (Individual traveler, booked 1 room), from
27-May-2023 Verified Review, stayed from Wed May 24 to Sun May 28 2023 at a $208.41 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Courtyard by Marriott Pasadena / Old Town
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Packed with warm rays and sunny days, the fully renovated Courtyard Los Angeles Pasadena Old Town has everything you need for a SoCal getaway! Work hard and unwind in stylish newly renovated guest rooms featuring free WiFi, HDTVs, ergonomic work desks and pillow-top mattresses for a restful night's sleep. As one of the top Pasadena CA hotels, guests can enjoy easy access to exhilarating sports games at Rose Bowl Stadium, top entertainment at Royal Circle Concert Hall and endless attractions in Old Town Pasadena. Start your day of work or play with a hearty breakfast or unwind in the evening with eclectic dinners & creative cocktails at our Pasadena CA restaurant, The Bistro. Maintain an active lifestyle at our hotel near Pasadena CA with cardio machines and free weights in our fitness center then cool off in our outdoor pool. With easy access to LAX Burbank Airport and Long Beach Airport there is no better place than our hotel in Old Pasadena.
Green Sustainability
Limited.
Amenities / Features
Airport & Shuttle Information
LAX
Local Shuttle Info: No shuttle service availalbe
Breakfast Information
Breakfast Buffet at additional costWeekday: 6:00am-1000amWeekend: 6:00am-11:00am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Self Parking at additional cost
Internet / WiFI
Wi-Fi is complimentary at this hotel!
Cleaning Policies
Daily guest room cleaning
About Courtyard by Marriott
- Business centered hotel with functional rooms and and a multi-use public area
- Free Wi-Fi in guestrooms and lobby area
- Flexible workspaces, soft bedding, and Paul Mitchell products
- Lobby provides a casual meeting and workspace, business center, and GoBoardĀ® Touchscreens for Info on the Go
- 24/7 Market offering practical food/beverage options
The Courtyard by Marriott highlights above are subject to change without notice.