Best Western Plus Columbia River Hotel

1001 Rossland Ave, Trail, BC V1R 3N7 CA
View Map Reservations: +1-800-760-7718
3.0 Star Downtown Hotel
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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08/08/2020 - 08/09/2020
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

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Summary of Verified Reviews

83
Very Good

Summary of 326 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

"Very good business hotel. Close to Columbia River. Close to the city center with easily acessible parking. Awesome vibe."

Service

94/100
69 reviews

"Efficient, friendly service with a nice reception."

Location

92/100
48 reviews

"Great location and easy parking." Near to the city centre with good shopping options nearby.

Vibe

91/100
12 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Good for business people.

Cleanliness

88/100
47 reviews

"Clean hotel facilities. Clean rooms."

Room

80/100
64 reviews

"Clean and well kept up rooms with superb beds." Rooms are an okay size but the bathrooms are poorly reviewed.

Breakfast

75/100
42 reviews

"Tasty breakfast."

Bar

67/100
10 reviews

"Standard bar."

Value

58/100
19 reviews

"Fairly good value for money."

Wellness Area

33/100
8 reviews

"Wellness & sports facilities could be improved."

Rated 84/100 based on reviews from couples.

"Clean. Great location."

Location

94/100
6 reviews

"Great location."

Rated 89/100 based on reviews from families.

"Tasty breakfast. Fantastic service."

Service

94/100
8 reviews

"Fantastic service."

Location

92/100
5 reviews

"Great location."

Room

74/100
7 reviews

"Great room."

Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Close to Columbia River. Close to the city center with easily acessible parking. Awesome vibe."

Service

94/100
68 reviews

"Efficient, friendly service with a nice reception."

Location

92/100
47 reviews

"Great location and easy parking." Near to the city centre with good shopping options nearby.

Vibe

91/100
12 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Cleanliness

88/100
46 reviews

"Clean hotel facilities. Clean rooms."

Room

80/100
63 reviews

"Clean and well kept up rooms with superb beds." Rooms are an okay size but the bathrooms are poorly reviewed.

Breakfast

76/100
40 reviews

"Tasty breakfast."

Bar

67/100
10 reviews

"Standard bar."

Value

58/100
19 reviews

"Fairly good value for money."

Wellness Area

33/100
8 reviews

"Wellness & sports facilities could be improved."

Rated 84/100 based on reviews from couples.

"Clean. Great location."

Location

94/100
6 reviews

"Great location."

Rated 89/100 based on reviews from families.

"Tasty breakfast. Fantastic service."

Service

94/100
8 reviews

"Fantastic service."

Location

92/100
5 reviews

"Great location."

Room

74/100
7 reviews

"Great room."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus Columbia River Hotel

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
150
Very Good
113
Average
56
Poor
10
Terrible
4
true
Recent Reviews:
Dar F
Langley BC, Canada
Trip type:
Business
Another BEST in unprecedented times
Jun 26, 2020
Stayed here again while in Trail for business, as it is my go to Hotel of Choice. Even with the Covid-19 restrictions in place this hotel is clean comfortable and... more »
C2365CHsandrac
Nakusp, Canada
Our stay in Trail, B.C. at the Best Western Plus Columbia River Hotel
Mar 15, 2020
We had a lovely stay at a very modern, clean hotel in Trail. The staff was top notch with genuine smiles and offers of services. The water pressure in the... more »
Hartford69
Genoa Bay, Canada
Trip type:
Couples
Nice and clean
Feb 11, 2020
Check in and hospitality are awesome. Definitely an older hotel remodelled and they did a great job. Very impressed and we felt safe and comfortable. Price was decent and the... more »
Dennis G B
Chilliwack, Canada
Trip type:
Couples
Nothing really good here
Jan 10, 2020
Nothing was really how it should be, lousy Wi Fi, Small room, several equipment problems, very little accomodation from the desk, no coffee in the lobby,strict aderence to breafast ends... more »
Dozzer76
Ridgefield, Washington
Trip type:
Business
Great place in a nice little town
Dec 26, 2019
Really enjoyed the great staff, quiet room, and very comfortable mattress. The gift basket that was left for me on Christmas Day was a great touch to say thanks for... more »
1-5 of 333 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home. WHO WE ARE We are dedicated to enhancing the guest experience through continuous innovation and investment. Our hotel embodies a true home away from home for those who know and appreciate the best. The award winning Best Western Plus Columbia River Hotel has been recognized over the years for its many accomplishments including... Six time recipient of the prestigious Chairman’s award (top 5% of Best Western Hotels Worldwide) Directors award 10 years running (top 20% of all Best Western Hotels Worldwide for maintenance and cleanliness) Best of the Best Customer Care award 2008 Tripadvisor Certificate of Excellence 2013 - 2016 Recipient of the Best Western Green Award 2013 4 Key Recipient in the Green Key Eco-Rating Program

Green Sustainability

We are a 4 Green Key Property.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Digital TV service
  • Down comforter
  • Free local calls
  • Free toiletries
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • Individually furnished
  • In-room climate control (air conditioning)
  • In-room climate control (heating)
  • In-room massage available
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • LED TV
  • Linens provided
  • Microwave (on request)
  • MP3 docking station
  • Phone
  • Pillowtop mattress
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Room service (limited hours)
  • Separate sitting area
  • Shower/tub combination
  • Soundproofed rooms
  • Towels provided

Airport & Shuttle Information

Transportation: 2.00 kilometer(s) from Greyhound bus terminal 214 kilometer(s) from Spokane International Airport 30.00 kilometer(s) from Castlegar Airport 8.00 Kilometer(s) from Trail Regional Airport

Local Shuttle Info: City Taxi available.

Breakfast Information

Columbia Club Breakfast Bar serves complimentary full hot breakfast buffet daily. Featuring Seattle’s Best Coffee, tazo teas, milk, fruit juice, hot eggs, Canadian ham, assorted deluxe cereal, bakery breads, yogurt, fresh fruit, waffles, muffins, pastries and a friendly atmosphere. Columbia Club is a great way to kick start your day. Monday-Friday : 6:00 am – 9:00 am Saturday-Sunday : 7:00 am – 10:00 am

Pet Friendly?

Sorry, pets are not allowed.

Internet / WiFI

The BEST WESTERN PLUS Columbia River Hotel specializes in corporate travel and our friendly service team is ready to aid in all your business needs. Mobile iPad Business Center 24-hour business services Audiovisual equipment Computers Printer stations in the lobby Wired or wireless Internet access in meeting rooms Wireless Internet access Special requests We are pleased to co-ordinate any special requests for groups. Your function is important to us and our professional Banquet Managers are here to ensure your success.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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