Verified Reviews of Holiday Inn Express & Suites Richmond by Ihg
Below are the verified reviews from guests that we have booked recently:
"Excellent Stay!"
Overall Score5.0/ 5
Clean and comfortable room, efficient service, nice breakfast. Loved having proper shower doors!
Jami N. (Individual traveler, booked 1 room), from
30-Jan-2025 Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2025 at a $132.99 average nightly rate.
"Quick and easy."
Overall Score4.0/ 5
Fast, efficient check in. Convenient room and location.
Tina R. (Individual traveler, booked 1 room), from
08-Dec-2024 Verified Review, stayed from Sat Dec 07 to Sun Dec 08 2024 at a $134.00 average nightly rate.
"Clean room, good breakfast, comfy bed and pillows!"
Overall Score5.0/ 5
Clean room, good breakfast, comfy bed and pillows!
James M. (Individual traveler, booked 1 room), from
18-Sep-2024 Verified Review, stayed from Sun Sep 15 to Mon Sep 16 2024 at a $123.99 average nightly rate.
"Great place with top notch staff!"
Overall Score5.0/ 5
This was a great place. Service was top notch and all employees very nice. Thanks guys.
John M. (Individual traveler, booked 1 room), from
17-Sep-2024 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2024 at a $163.99 average nightly rate.
"Nice and comfortable."
Overall Score4.0/ 5
Our stay was very nice and comfortable.
Casey T. (Group coordinator, booked 2 rooms), from
22-Jul-2024 Verified Review, stayed from Fri Jul 19 to Sat Jul 20 2024 at a $172.10 average nightly rate.
"Nice Room"
Overall Score5.0/ 5
Friendly staff and a clean and comfortable room. Would stay there again without hesitation.
John S. (Individual traveler, booked 1 room), from
14-Jul-2024 Verified Review, stayed from Thu Jul 11 to Fri Jul 12 2024 at a $156.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express & Suites Richmond by Ihg
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Our hotel is located right off of interstate 75 at exit 87. We are only 1.3 miles from Eastern Kentucky University, 2.5 miles from Downtown Richmond and across the street from the Richmond Center. This area offers shopping options, restaurant options as well as a movie theater for some down time fun. We are also within walking distance to restaurants like Texas Roadhouse, Golden Corral and Panda Express to name a few.Our hotel underwent a renovation in 2017 and provides all the comforts of home while adding some new modern features. Each room provides the following features:-1 King or 2 Queen beds with plush bedding-Flat Screen HDTV-Microwave, Mini-Fridge, and Keurig Coffee Maker-Blackout Curtains that will guarantee your (guests/team) a great night sleepAlong with the in rooms features, the group rate would include the following amenities:-Complimentary Wifi Access-Access to our indoor pool-Access to our 24 hour fitness center-Access to our business (center/area)-Full and hot buffet breakfast with a wide variety of options to choose from (Your guests will definitely not go hungry ??)The icing on the cake of our rooms and amenities is our rock staff members. From our front desk attendant that will greet each guest with a warm smile to our housekeeping and maintenance team that guarantees each room feels like you’re the first guest walking into the room to our breakfast attendant that makes you feel like you are in grandma’s kitchen, you are sure to have a memorable and fantastic experience.Our Holiday Inn Express is also a top rated hotel and has won the Quality Excellence Award in 2017, 2018 and recently in 2019. We would love for you to come and stay with us!
Amenities / Features
Airport & Shuttle Information
Bluegrass Airport- 45 miles away
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Complimentary Breakfast buffet, inclusive of rate. Several types of eggs, breakfast meats, yogurts, bagels, mouth watering cinnamon rolls, pancakes, cereals and fruits
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
$25.00 plus tax, per pet, pet night. About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.