Verified Reviews of Hilton Garden Inn Albuquerque / Journal Center
Below are the verified reviews from guests that we have booked recently:
"Review"
Overall Score3.0/ 5
Unfortunately, I was at this hotel during Christmas. My room coffee did not work and could not get a replacement for two days. No kleenex in room. I was led to believe that there was a free breakfast. Of course on the holiday there was nothing and then when it did open, there was a charge of $17 which I did not get. That was bad, so I ended up getting food on the holidays at a convenience store as everything else in town was closed.
Judy V. (Individual traveler, booked 1 room), from
15-Jan-2025 Verified Review, stayed from Tue Dec 24 to Sat Dec 28 2024 at a $137.99 average nightly rate.
"Awesome Hotel & Restaurant"
Overall Score5.0/ 5
We had a clean room! Wonderful food from the restaurant at the hotel!
Donna B. (Individual traveler, booked 1 room), from
09-Apr-2024 Verified Review, stayed from Sat Apr 06 to Sun Apr 07 2024 at a $143.99 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Welcoming front desk clerk was very friendly.
Rosenda M. (Individual traveler, booked 1 room), from
06-Mar-2024 Verified Review, stayed from Sun Mar 03 to Mon Mar 04 2024 at a $156.99 average nightly rate. Response from Management on 08-Mar-2024:
Summary of Verified Reviews
Customer Reviews of Hilton Garden Inn Albuquerque / Journal Center
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
**Enjoy our NEWLY UPDATED HOTEL!!** NOW OFFERING e-CHECKIN AND DIGITAL KEY WITH THE HILTON HONORS APP! Located in the Journal Center Business District. Close to restaurants, jogging trail, golf and shopping. Just 3 miles from the Balloon Fiesta Park. Only minutes from downtown Albuquerque, Old Town, Nob Hill, Cliff's Amusement Park, Sandia Peak Tram & Ski area. We offer complimentary high-speed wireless internet access. Refrigerator, microwave and Keurig Brewing System in each room. Large work desk with ergonomic chair. Complimentary HBO and indoor pool. Onsite Fitness Center (complimentary) & Guest Laundry facilities (coin-op). The Garden Grill & Bar offers breakfast($), dinner($), beer, wine & cocktails ($) and evening room service($). Pavilion Lounge offers Happy Hour Specials and the 24-Hour "The Shop" offering light snacks, beverages and toiletries.
Amenities / Features
Airport & Shuttle Information
Albuquerque International Sunport.
Local Shuttle Info: We do not offer a shuttle service.
Breakfast Information
Cooked-To-Order Breakfast: $16++ per personContinental Breakfast Buffet: $13++ per personTeam Breakfast Options Available. Please contact Hotel Sales Department to discuss.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Complimentary Parking Available. Bus & RV Parking is also available.
Internet / WiFI
Complimentary Wireless Internet is available throughout the hotel, in all guest rooms and public space.
Cleaning Policies
Hilton has developed a global program that introduces a new standard of hotel cleanliness & disinfection to ensure guests enjoy an even cleaner & safer stay: Hilton CleanStay with Lysol Protection. The program includes:•Hilton CleanStay Room Seal indicates that guest rooms haven’t been accessed since they were cleaned•Extra disinfection of top 10 high touch areas in guest rooms such as light switches & door handles•Reduced paper amenities (like pads & guest directories) in rooms•Increased cleaning frequency of public areas (lobbies, elevators, door handles, public bathrooms, etc.) & have continued the use of hospital-grade disinfectant•Contactless check-in & check-out with Digital Key •Enhanced cleaning for fitness centers  •Enhanced cleaning & other changes to buffets, in-room dining & meeting spaces•Enhanced Team Member safety & well-being with PPE & enhanced training & protocols•Continue to adjust food & beverage service in accordance with current safety recommendations.
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.