Best Western Gaylord
The hotel offers a variety of amenities including a gym, pool, spa, and a restaurant.
You rented a room you didn't have!
I reserved a room for the weekend. We weren’t forewarned that our tub spout was exuding a continuous stream of water before we walked in. Operator said they were full and we couldn’t change our room. They did offer to upgrade our room the next night, but I declined for health reasons. (We found out later that the desk knew about this and that the drip/running stream was “unfixable”). That night/early morning, next door to us, a girl discovered her boyfriend in bed with another woman and caused a loud scene, complete with screaming and door pounding. The ruckus started outside, with the “other woman” breaking the screen in the window and throwing the woman’s belongings out of the window. The night manager hesitated in calling the police and let the situation get out of hand. This went on for one 1/2 hours. Finally, the woman was escorted off property at 3:30 am. We were, of course, awakened and disturbed by this situation. When seeking compensation for the tub and disturbance, all we heard from the staff was, “Well, we cannot control what our guests do.” One staff member was very rude and defended the hotel. It took her five minutes of this behavior to apologize to us. Also, the next morning, the elevator broke down. We were on the second floor. I am disabled and have orthopedic problems and arthritis. I avoid stairs whenever I can. I had to climb down the stairs. This rude staff member told us that all the elevator needs is to be reset, as if we should have known that. Also, we weren’t the ones who rented a room to “The Jerry Springer Show” next door to us. Show some responsibility. My husband and I have stayed here several times. Our son recently moved to Gaylord. We intend to visit at least two four times more this year. We are reconsidering staying at this hotel. The hotel terribly needs to be upgraded. I asked for a shower chair and they do not even have one. Like I said, I don’t know that I want to stay at this hotel. The manager was nowhere in sight. And didn’t show up till 10:00 am on Monday. We had to wait around to talk to her.
Great hotel. Friendly staff Clean room. Comfortable beds. Good breakfast. Stayed last night on way through. Back again tonight. Highly recommend.
squeaky floor above us was an issue.
We have a full hot breakfast for you to enjoy before you begin your day! Breakfast goes from 6am to 10am.
Free parking
Free wifi for all guests.
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
18 brands, including: Best Western, Best Western Plus, and Best Western Premier
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.
- Otsego County Historical Museum - 0.8 mi
- Bavarian Falls Park - 1.1 mi
- Call of the Wild Museum - 1.1 mi
- Otsego Memorial Hospital - 1.4 mi
- Otsego County Sportsplex - 1.5 mi
- Gaylord Discovery Center - 1.5 mi
- North Central State Trail - 1.7 mi
- Otsego Golf Club - 1.9 mi
- Aspen Park - 2.1 mi
- Marsh Ridge Golf Course - 4.7 mi
- Gaylord Country Club - 4.8 mi
- Rick Smith Golf Academy - 5 mi
- Loon Golf Resort - 6.3 mi
- Natural Golf Course - 6.4 mi
- Pine Baron Pathway - 6.5 mi
Featured
Lobby
Lobby
Lobby
Lobby
Reception
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Private kitchenette
Bathroom
Bathroom
Bathroom
Bathroom
Pool
Pool
Fitness facility
Fitness facility
Property amenity
Property amenity
Breakfast area
Breakfast area
Business center
Exterior
You rented a room you didn't have!
I reserved a room for the weekend. We weren’t forewarned that our tub spout was exuding a continuous stream of water before we walked in. Operator said they were full and we couldn’t change our room. They did offer to upgrade our room the next night, but I declined for health reasons. (We found out later that the desk knew about this and that the drip/running stream was “unfixable”). That night/early morning, next door to us, a girl discovered her boyfriend in bed with another woman and caused a loud scene, complete with screaming and door pounding. The ruckus started outside, with the “other woman” breaking the screen in the window and throwing the woman’s belongings out of the window. The night manager hesitated in calling the police and let the situation get out of hand. This went on for one 1/2 hours. Finally, the woman was escorted off property at 3:30 am. We were, of course, awakened and disturbed by this situation. When seeking compensation for the tub and disturbance, all we heard from the staff was, “Well, we cannot control what our guests do.” One staff member was very rude and defended the hotel. It took her five minutes of this behavior to apologize to us. Also, the next morning, the elevator broke down. We were on the second floor. I am disabled and have orthopedic problems and arthritis. I avoid stairs whenever I can. I had to climb down the stairs. This rude staff member told us that all the elevator needs is to be reset, as if we should have known that. Also, we weren’t the ones who rented a room to “The Jerry Springer Show” next door to us. Show some responsibility. My husband and I have stayed here several times. Our son recently moved to Gaylord. We intend to visit at least two four times more this year. We are reconsidering staying at this hotel. The hotel terribly needs to be upgraded. I asked for a shower chair and they do not even have one. Like I said, I don’t know that I want to stay at this hotel. The manager was nowhere in sight. And didn’t show up till 10:00 am on Monday. We had to wait around to talk to her.
Great hotel. Friendly staff Clean room. Comfortable beds. Good breakfast. Stayed last night on way through. Back again tonight. Highly recommend.
squeaky floor above us was an issue.
Nice hotel close to downtown, Walmart and several restaurants are nearby. I would stay again.
Everything very clean, pool and hot tub perfect, room and breakfast perfect, thanks.
It’s my second time spending a weekend here and I would stay here again. Nice rooms and helpful staff.
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The hotel offers a variety of amenities including a gym, pool, spa, and a restaurant.
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