Verified Reviews of Hotel Indigo Jacksonville Deerwood Park An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Loved It"
Overall Score5.0/ 5
It was fabulous ! Friendly clean and spacious room! Highly recommend!
Emmy C. (Individual traveler, booked 1 room), from
07-Oct-2024 Verified Review, stayed from Fri Oct 04 to Sat Oct 05 2024 at a $142.00 average nightly rate.
"Nice Hurricane Stay"
Overall Score4.0/ 5
We booked a night at this hotel for one night due to loss of power and they accept pets. The room was nice and there was a big grassy are for dog walking.
Steve M. (Individual traveler, booked 1 room), from
01-Oct-2024 Verified Review, stayed from Fri Sep 27 to Sat Sep 28 2024 at a $149.00 average nightly rate.
"Forced to stay after my home caught fire; but got burned by the hotel."
Overall Score2.0/ 5
Light night struck my apartment. We felt very fortunate to get one of the last available rooms at this hotel, because they are pet friendly. I received a receipt for the room with all of the applicable charges. I saw that there was $150 pending charge on my bank account, but I assumed this was for incidentals and it would fall off. The charge remained on my account. I called the front desk to inquire and received no response from the general manager. I called again to speak to booking g and was informed that this was a fee for “smoking”. I’m informed the booking agent that we were evacuated from our home due to an apartment fire. We did not smoke anywhere on the hotels property. I have not yet received a response from management. To say this ads insult to injury is an understatement.
April S. (Individual traveler, booked 1 room), from
30-Jun-2024 Verified Review, stayed from Wed Jun 26 to Thu Jun 27 2024 at a $169.72 average nightly rate.
"Good hotel with outstanding customer service."
Overall Score5.0/ 5
Very clean, up to date and all my questions were answered. Outstanding customer service.
Angela K. (Individual traveler, booked 1 room), from
18-Oct-2023 Verified Review, stayed from Sat Oct 14 to Mon Oct 16 2023 at a $153.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hotel Indigo Jacksonville Deerwood Park An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
THE HOTEL INDIGO IN JACKSONVILLE IS INSPIRED BY ITS ORGANIC, NATURAL FLORIDA SETTING. LOCATED IN TAPESTRY PARK, A CHARMING EUROPEAN STYLE VILLAGE INCLUDING RESIDENTIAL AND BUSINESS CONDOMINIUMS, UPSCALE RETAIL SHOPS AND GOURMET EATERIES. AS YOU DRIVE DOWN THE CHARMING BRICK PAVED STREET, THE TAPESTRY TILED FOUNTAIN WILL WELCOME YOU TO HOTEL INDIGO. SITUATED ON A LOVELY LAKE, HOTEL INDIGO BRINGS NATURE TO ITS GUESTS. WITH OUTDOOR SEATING FOR CAFÉ PHI, MEETING SPACE ACCESS TO OUR LUSHLY LANDSCAPED GARDENS, AND AN OUTDOOR OASIS FEATURING POOL, SPA AND WATERFALL, THE HOTEL TAKES FULL ADVANTAGE OF ITS CHARMING LOCATION. FEED THE DUCKS DURING YOUR MEETING BREAK, OR TAKE A ROMANTIC EVENING STROLL ALONG THE WATERFRONT BOARDWALK.GUEST ROOMS FEATURE CURVED WALLS WITH MURALS OF LOCAL FLORA AND OCEANSCAPES, COZY PLUSH EUROPEAN BEDDING EMBROIDERED WITH ORGANIC LEAF PATTERNS, AND LARGE SPA INSPIRED BATHROOMS WITH PLENTY OF COUNTERSPACE AND CUSTOM HANDMADE ART POTTERY.THE INVITING LOBBY SHOWCASES BEAUTIFUL ART GLASS AND LIGHTING FROM MURANO, ITALY. AS YOU TRAVEL FROM THE INVITING LOBBY TO THE BRIGHT AND INVIGORATING MEETING SPACES, A CURVED WALL CREATIVELY DISPLAYS THE STORY OF JACKSONVILLE THROUGH HISTORIC AND MODERN ART. WHETHER YOU’RE PLANNING A CORPORATE MEETING, OR INTIMATE AFFAIR, HOTEL INDIGO OFFERS REJUVENATING LAKE VIEWS IN OVER 2,000 SQUARE FEET OF INSPIRATIONAL MEETING AND BANQUET SPACE. SURROUND YOURSELF WITH EVERYTHING NEEDED FOR SUCCESS IN OUR STATE OF THE ART FACILITIES. OUR STYLISH BOARDROOM AND MEETING ROOMS FEATURE ELECTRIC PROJECTION SCREENS, FLAT PANEL LCD HD TV’S WITH VGA CONNECTIVITY, WIRED AND WIRELESS INTERNET, AND PHONE LINES.HOTEL INDIGO INVITES YOU TO MAKE YOURSELF AT HOME. RELAX WITH A CUP OF STARBUCKS COFFEE, OPEN YOUR LAPTOP AND GET COZY IN ONE OF OUR SIGNATURE INDIGO CHAIRS. WE INVITE YOU TO BE INVIGORATED…INSTRIGUED…INSPIRED.
Amenities / Features
Airport & Shuttle Information
Jacksonville International Airport 28 miles northwest of hotel.
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pet friendly. One time $25 fee. About Hotel Indigo
- Boutique style property with hardwood floors
- Plush bedding and signature area rugs
- Aveda Bath & Body products and spa-inspired showers only
- Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels
- Bistro style food and beverages
- 24-hour fitness and business centers
The Hotel Indigo highlights above are subject to change without notice.