Doubletree by Hilton Queenstown

Kawarau Village 79 Peninsula Road, Queenstown 9300 NZ
View Map Reservations: +1-800-760-7718
4.5 Star Downtown Hotel
Select My Room
Very Good
4.5/5

Based on 3444 guest reviews

Show Guest Reviews
  • Indoor pool in hotel
  • The Avg. Group Saves 21.4%!
  • 220 rooms in hotel
  • 8 floors in property
  • 18 suites in property
  • Check-in time: 1500
  • Has environment-friendly policy
  • Group score of 10.0/10
  • 11 meeting rooms in hotel
Select Your Room:
04/07/2020 - 04/08/2020
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Pool

87/100
132 reviews

"Good pool, acceptably clean."

Room

82/100
1001 reviews

"Large rooms and bathrooms, and great views." Outdated rooms with poor furniture in need of maintenance. Guests complained about kitchenettes, minibars, TV's, and A/C. Adequate balcony.

Service

81/100
788 reviews

"Friendly and professional service with lovely management and decent housekeeping." Bad service from reception and mediocre waitstaff. Good shuttle service. Room service is perfect. Concierge service is average. Valet service is ok.

Wellness Area

79/100
153 reviews

"Clean and nice sauna area. Good fitness area."

Breakfast

74/100
204 reviews

"Reasonably priced, tasty breakfasts."

Location

71/100
662 reviews

"Great location. Pricey, inconvenient parking." City centre is hard to reach. Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

Value

56/100
266 reviews

"Fairly good value for money. Acceptable breakfast prices." Relatively high internet cost. Food is a bit overpriced.

WiFi

47/100
49 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 88/100 based on reviews from couples.

"Great shopping. Good access to airport."

Room

83/100
257 reviews

"Clean rooms with great views, large bathrooms and excellent beds." Spacious rooms. Poor quality, old rooms with low rated A/C and furniture.

Service

82/100
199 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay. Room service is average.

Wellness Area

80/100
45 reviews

"Great fitness area, sauna and wellness."

Breakfast

74/100
70 reviews

"Reasonably priced, tasty breakfasts."

Location

69/100
143 reviews

"Location is ok. Pricey, inconvenient parking." Near to public transport and the airport. Far from city centre, but good shopping nearby.

Value

52/100
74 reviews

"Fairly good value for money. Food is a bit overpriced." Internet is affordable. Acceptable breakfast prices.

WiFi

39/100
14 reviews

"Wifi quality could be improved. Internet is affordable."

Rated 81/100 based on reviews from families.

"Wonderful sightseeing. Great pool."

Service

78/100
74 reviews

"Friendly, professional service, though reception is subpar." Average wait staff and housekeeping.

Location

75/100
59 reviews

"Good location, but far from city centre. Pricey, inconvenient parking."

Room

74/100
79 reviews

"Big rooms, great beds, nice bathrooms, and awesome views." Outdated rooms with poor furniture in need of maintenance.

Breakfast

71/100
23 reviews

"Tasty breakfast."

Value

47/100
23 reviews

"Value for money could be better."

WiFi

26/100
5 reviews

"Complaints about WiFi."

Rated 86/100 based on reviews from solo travelers.

"Friendly service. Great view."

Service

81/100
20 reviews

"Service is welcoming but the reception is subpar."

Room

79/100
15 reviews

"Lovely rooms with pleasant views."

Location

71/100
19 reviews

"Great location."

Rated 90/100 based on reviews from business travelers.

"Great room. Fantastic service."

Room

74/100
6 reviews

"Great room."

Location

69/100
5 reviews

"Location is ok."

Rated 83/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Service

83/100
7 reviews

"Fantastic service."

Room

76/100
10 reviews

"Spacious rooms."

Comfort

74/100
5 reviews

"Large, comfortable rooms."

Rated 86/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Pool

90/100
120 reviews

"Good pool, acceptably clean."

Room

82/100
861 reviews

"Spacious rooms and bathrooms, excellent beds, and great views." Acceptably clean rooms, but needing maintenance with bad furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Balconies are fine and rooms are decent.

Service

81/100
695 reviews

"Great management and friendly, professional staff." Reception, housekeeping and restaurant service were adequate. Good shuttle service. Room service is perfect. Great concierge service. Valet service is ok.

Wellness Area

79/100
140 reviews

"Clean and nice sauna area. Good fitness area."

Breakfast

75/100
169 reviews

"Reasonably priced, tasty breakfasts."

Location

73/100
566 reviews

"Great location. Pricey, inconvenient parking." City centre is hard to reach. Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

Value

58/100
225 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced. Internet is affordable.

WiFi

48/100
39 reviews

"Wifi quality could be improved. Internet is affordable."

Rated 88/100 based on reviews from couples.

"Good alcoholic drinks. Good access to airport."

Room

83/100
227 reviews

"Clean rooms with great views, large bathrooms and excellent beds." Spacious rooms. Poor quality, old rooms with low rated A/C and furniture.

Service

82/100
181 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay. Room service is perfect.

Wellness Area

80/100
42 reviews

"Great fitness area, sauna and wellness."

Breakfast

73/100
59 reviews

"Reasonably priced, tasty breakfasts."

Location

71/100
128 reviews

"Good location, but far from city centre. Pricey, inconvenient parking." Near to public transport and the airport.

Value

54/100
64 reviews

"Fairly good value for money. Food is a bit overpriced." Internet is affordable. Acceptable breakfast prices.

WiFi

39/100
13 reviews

"Wifi quality could be improved. Internet is affordable."

Rated 81/100 based on reviews from families.

"Wonderful sightseeing."

Pool

88/100
12 reviews

"Great pool."

Wellness Area

82/100
10 reviews

"Great wellness & sports facilities."

Service

77/100
57 reviews

"Friendly, professional service, though reception is subpar." Average wait staff and housekeeping.

Location

76/100
46 reviews

"Good location, but far from city centre. Pricey, inconvenient parking."

Breakfast

74/100
18 reviews

"Tasty breakfast."

Room

73/100
66 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Acceptably clean rooms, but needing maintenance with bad furniture.

Value

51/100
18 reviews

"Fairly good value for money."

Rated 83/100 based on reviews from solo travelers.

"Professional service. Friendly service."

Service

81/100
15 reviews

"Service is welcoming but the reception is subpar."

Room

80/100
12 reviews

"Excellent rooms with wonderful beds."

Location

69/100
14 reviews

"Location is ok."

Rated 88/100 based on reviews from business travelers.

"Great room. Fantastic service."

Room

74/100
6 reviews

"Great room."

Rated 80/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Vibe

78/100
32 reviews

"Awesome vibe. Luxurious Hotel. Friendly atmosphere."

Room

77/100
75 reviews

"Rooms are large and clean enough, with great views." Large, so-so bathroom.

Service

73/100
47 reviews

"Friendly, professional service, though reception is subpar."

Breakfast

71/100
13 reviews

"Tasty breakfast."

Value

58/100
22 reviews

"Fairly good value for money."

Location

56/100
46 reviews

"Location is fine but far from the city centre." Pricey, inconvenient parking. Reasonably accessible by car.

Rated 82/100 based on reviews from couples.

"Great view. Tasty breakfast."

Service

82/100
8 reviews

"Fantastic service."

Vibe

76/100
5 reviews

"Awesome vibe."

Room

75/100
15 reviews

"Lovely rooms with pleasant views."

Location

67/100
6 reviews

"Location is ok."

Value

55/100
5 reviews

"Fairly good value for money."

Rated 80/100 based on reviews from families.

"Fantastic service. Great room."

Service

80/100
8 reviews

"Fantastic service."

Room

73/100
5 reviews

"Great room."

Rated 88/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Room

79/100
6 reviews

"Great room."

Rated 89/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Service

83/100
12 reviews

"Friendly service."

Room

80/100
14 reviews

"Spacious rooms with excellent views."

Breakfast

78/100
6 reviews

"Tasty breakfast."

Location

71/100
17 reviews

"Great location."

Value

55/100
5 reviews

"Fairly good value for money."

Rated 90/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Room

79/100
6 reviews

"Great room."

Location

68/100
7 reviews

"Location is ok."

Value

52/100
5 reviews

"Fairly good value for money."

Rated 89/100 based on reviews from all travelers.

"Excellent family hotel. Fantastic service. Great location."

Room

82/100
17 reviews

"Spacious rooms with excellent views."

Service

80/100
13 reviews

"Friendly service."

Comfort

79/100
7 reviews

"Large, comfortable rooms."

Location

73/100
14 reviews

"Great location."

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton Queenstown

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
703
Very Good
526
Average
204
Poor
82
Terrible
65
true
Recent Reviews:
janward457
Wellington, New Zealand
Close to airport.
Mar 22, 2020
The best thing about this hotel is that the rooms have kitchenettes, including a very small oven. Very close to Jacks Point Golf Course and Kelvin Heights golf course, only... more »
K1086HKkenw
Wellington, United Kingdom
Trip type:
Friends getaway
Great hotel
Mar 15, 2020
Great modern well equipped hotel in a great location a bit out of Central Queenstown. Rooms more than adequate and very modern. Breakfast was excellent. A good pub serving excellent... more »
Geoff S
Sydney, Australia
Wonderful service in great rooms right on the lake
Mar 15, 2020
From the genuinely warm welcome to departure, we had a stand out experience. Our room was large, airy, light, quiet and well appointed, with very comfortable beds.. The location right... more »
Martin C
Buntingford, United Kingdom
Deliverys what I'd expect from a Hilton
Mar 14, 2020
Difficult to review this hotel as we were upgraded to the Hilton just round the corner but they are really rather con-joined certainly in terms of services that they share.... more »
BWal1954
Melbourne, Australia
Too pokey
Feb 26, 2020
The rooms here are too small for two people. There is a kitchenette but no table to eat at. There was a stand for one suitcase only. The toilet was... more »
1-5 of 1,580 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Thank you for considering Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown in Kawarau Village for your upcoming event. Kawarau Village is the definitive luxury experience on New Zealand’s scenic South Island and is the place you will have the most attentive service from our dedicated events team and guaranteed a memorale experience. Choose from one of the five purpose-built function rooms and close to 800 square metres of flexible space featuring the latest technology and modern décor.

Green Sustainability

Hilton properties in Australasia offset on average 90,000 tonnes of CO2e emission per year – that’s equivalent to 176,529 light bulbs lit for 365 days. We calculate the carbon footprint of your meeting and offset the emissions in partnership with the Tasmanian Native Forest Protection Project. In addition to protecting and restoring Tasmania’s valuable native forests, it also helps creates new employment opportunities in the forestry sector, and ecotourism opportunities through the enhancement of the landscape. We believe it is important to do our part in working towards a cleaner world and we are happy to share this with you!

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Connecting/adjoining rooms available
  • Cookware, dishware, and utensils
  • Daily housekeeping
  • Free newspaper
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room safe (laptop compatible)
  • iPod docking station
  • Kitchenette
  • LCD TV
  • Microwave
  • Number of bathrooms - 1
  • Oven
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Room service (24 hours)
  • Separate sitting area
  • Shower/tub combination
  • Sofa bed
  • Stovetop
  • WiFi (surcharge)
  • Wired Internet access (surcharge)

Airport & Shuttle Information

FROM QUEENSTOWN AIRPORT (ZQN) Follow signs to Queenstown and at the 2nd roundabout take first exit onto Highway 6 towards Invercargill. Follow road and cross Kawarau Falls single lane bridge. After approximately 1km turn right onto Peninsula Road. After approximately 1km turn right into Kawarau Village. FROM INVERCARGILL AIRPORT (IVC) Turn left from airport and follow signs to Highway 6, direction Queenstown for approximately 170km. Before the Kawarau Falls single lane bridge turn left onto Peninsula Road to Kelvin Heights. After approximately 1km turn right into Kawarau Village. FROM DUNEDIN AIRPORT (DUD) Take Highway 1 south towards Milton. Take Highway 8 North West towards Queenstown. At Frankton roundabout take exit to Invercargill and then exit towards Milford Sound. Follow road and cross Kawarau Falls single lane bridge. After approximately 1km turn right onto Peninsula Road. After approximately 1km turn right into Kawarau Village.

Local Shuttle Info: Arrive via the lake, on a scenic 8-minute water taxi ride from Queenstown, or by air - the village is just three kilometres from the airport. If you're driving, Kawarau Village is a short trip from Queenstown.

Breakfast Information

Full Continental Buffet Breakfast available.

Parking Info

Onsite parking is available at DoubleTree by Hilton Queenstown and Hilton Queenstown Resort & Spa complimentary - subject to availability. Valet parking is available. Fees apply.

Internet / WiFI

Complimentary Wi-Fi is available in our public areas.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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