Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, NC 28786 US

View Map Reservations: +1-800-219-2797

2.5 Star Property Near Balsam Spa

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Very Good

4.0/5

Based on 356 guest reviews

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Free wired internet
Free WiFi
Number of outdoor pools - 1
Stair-free path to entrance
Free continental breakfast
Free breakfast
Smoke-free property
Free self parking
Fitness facilities

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04/02/2025 - 04/03/2025

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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Best Western Smoky Mountain Inn

What's Nearby?

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Verified Reviews of Best Western Smoky Mountain Inn

Below are the verified reviews from guests that we have booked recently:

"Very pleasant experience."

Overall Score5.0/ 5

Room was clean and well stocked with towels, etc. Very comfortable beds. Staff was friendly and helpful. Would definitely stay at this motel again. highly recommend this establishment.

Stephen B. (Individual traveler, booked 1 room), from

14-Jan-2025 Verified Review, stayed from Wed Jan 08 to Thu Jan 09 2025 at a $104.99 average nightly rate.

"Clean and room with scenic views."

Overall Score5.0/ 5

This hotel was recommended to us by a friend who lives locally. My wife and I came out of town for a charity event and stayed there. The rooms were clean, and the views were amazing.

James C. (Individual traveler, booked 1 room), from

14-Dec-2024 Verified Review, stayed from Thu Dec 12 to Fri Dec 13 2024 at a $104.99 average nightly rate.

"Excellent"

Overall Score5.0/ 5

Very Nice

Kellene S. (Individual traveler, booked 1 room), from

23-Oct-2024 Verified Review, stayed from Wed Oct 23 to Thu Oct 24 2024 at a $157.99 average nightly rate.

"Great Stay!"

Overall Score3.0/ 5

Staff at this hotel is amazing!

Theresa N. (Individual traveler, booked 1 room), from

13-Aug-2024 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2024 at a $166.99 average nightly rate.

"Great location. Super clean. Excellent staff."

Overall Score5.0/ 5

The staff at Best Western is always friendly, knowledgeable and even cared enough to call once we got into our room to make sure it was OK. Who does that? Nice touch. Pool, coffee, breakfast and workout room all bonuses!

Terry M. (Individual traveler, booked 1 room), from

21-Jun-2024 Verified Review, stayed from Mon Jun 17 to Tue Jun 18 2024 at a $123.99 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Waynesville, Best Western Smoky Mountain Inn is within a 5-minute drive of Balsam Spa and Barber Orchard Fruitstand. This hotel is 19.7 mi (31.7 km) from Great Smoky Mountains National Park and 14.7 mi (23.6 km) from Cataloochee Ski Area.

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Balsam Spa - 2.7 km / 1.7 mi
LoneBackpacker Gallery of World Photography - 4.8 km / 3 mi
Smoky Mountain Jumphouse - 5.4 km / 3.4 mi
Barber Orchard Fruitstand - 5.4 km / 3.4 mi
Waynesville Dog Park - 6.1 km / 3.8 mi
Pisgah National Forest - 7.4 km / 4.6 mi
Waynesville Recreation Center - 7.4 km / 4.6 mi
Blue Ridge Parkway Balsam Entrance - 7.4 km / 4.6 mi
Lake Junaluska Conference and Retreat Center - 9 km / 5.6 mi
Lake Junaluska Golf Course - 9.3 km / 5.8 mi
Queen's Farm Stables - 9.6 km / 6 mi
Blue Ridge Health - Haywood - 10.4 km / 6.5 mi
Haywood Regional Medical Center - 11.3 km / 7 mi
Pigeon River - 13 km / 8.1 mi
Nantahala National Forest - 16.7 km / 10.4 mi

The preferred airport for Best Western Smoky Mountain Inn is Asheville Regional Airport (AVL) - 59.6 km / 37 mi

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.

Amenities / Features

Check In: 4:00 PM
Check Out: 11:00 AM
Wheelchair accessible (may have limitations)
Vending machine
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Free wired internet
Free WiFi
No elevator (single level property)
Well-lit path to entrance
Number of outdoor pools - 1
Braille or raised signage
Picnic area
Stair-free path to entrance
Wheelchair accessible parking

Total number of rooms - 58

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
No elevators

Free continental breakfast
Luggage storage
Free breakfast
Business center
24-hour front desk
Daily
Smoke-free property
Safe-deposit box at front desk
Free self parking
Conference space
Fitness facilities
Wheelchair accessible path of travel
24-hour business center

Airport & Shuttle Information

Ashville (AVL) 45 min drive

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary continental breakfast served daily 7 AM - 10 AM*Breakfast is grab-n-go until further notice based on local COVID-19 related restrictions*

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Parking Info

Free onsite parking

Internet / WiFI

Free Wi-Fi in guestrooms and public space

Cleaning Policies

Best Western We Care Clean

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

About Best Western Hotels

4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
18 brands, including: Best Western, Best Western Plus, and Best Western Premier
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Hotels highlights above are subject to change without notice.