Verified Reviews of Holiday Inn Cleveland Clinic An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Excellent"
Overall Score5.0/ 5
Professional and courteous.
Diana H. (Individual traveler, booked 1 room), from
17-Jul-2024 Verified Review, stayed from Tue Jul 16 to Wed Jul 17 2024 at a $238.99 average nightly rate.
"Check in staff excellent restaurant service average."
Overall Score4.0/ 5
10/6
Dan S. (Individual traveler, booked 1 room), from
09-Jul-2024 Verified Review, stayed from Tue Jul 09 to Wed Jul 10 2024 at a $294.19 average nightly rate.
"Very Nice Hotel & Staff"
Overall Score5.0/ 5
Very nice staff. Very clean hotel.
Lori A. (Individual traveler, booked 1 room), from
06-Jul-2024 Verified Review, stayed from Fri Jul 05 to Sun Jul 07 2024 at a $175.67 average nightly rate.
"Good Location Near Cleveland Clinic"
Overall Score4.0/ 5
Hotel is three blocks from Cleveland Clinic. Rooms are nice.
Dennis S. (Individual traveler, booked 1 room), from
03-Jul-2024 Verified Review, stayed from Tue Jun 25 to Wed Jun 26 2024 at a $195.17 average nightly rate.
"The Best"
Overall Score5.0/ 5
The best hotel experience.
Steven M. (Individual traveler, booked 1 room), from
28-Jun-2024 Verified Review, stayed from Mon Jun 24 to Tue Jun 25 2024 at a $189.00 average nightly rate.
"Friendly and clean."
Overall Score5.0/ 5
Everybody was so helpful and so friendly the food was great. The drinks were great. The room was clean. My only complaint is that housekeeping starts too early in the morning.
Shaun P. (Individual traveler, booked 1 room), from
17-Jun-2024 Verified Review, stayed from Wed Jun 12 to Sat Jun 15 2024 at a $201.99 average nightly rate.
"Excellent!"
Overall Score4.0/ 5
Excellent!
John H. (Individual traveler, booked 1 room), from
07-Jun-2024 Verified Review, stayed from Mon Jun 03 to Wed Jun 05 2024 at a $206.99 average nightly rate.
"Very clean hotel convenient to Cleveland Clinic."
Overall Score4.0/ 5
Very clean hotel convenient to Cleveland Clinic. Third time staying here while having appts. at the clinic. Always a good experience.
Betty B. (Individual traveler, booked 1 room), from
06-Jun-2024 Verified Review, stayed from Thu Jun 06 to Fri Jun 07 2024 at a $198.99 average nightly rate.
"Great Place to Stay!"
Overall Score5.0/ 5
Great place to stay; employees are extremely friendly and nice. Room comfortable and clean. The restaurant food was exquisite and waitstaff very personable and friendly. If you need a good place to stay, this is it.
Frank R. (Individual traveler, booked 1 room), from
15-May-2024 Verified Review, stayed from Tue May 14 to Thu May 16 2024 at a $153.99 average nightly rate.
"Great Hotel & Staff"
Overall Score5.0/ 5
Very clean. All staff in hotel, valet and restaurant were great.
Chuck N. (Individual traveler, booked 1 room), from
06-May-2024 Verified Review, stayed from Wed May 01 to Thu May 02 2024 at a $198.99 average nightly rate.
"Good Stay & Good Shuttle Service"
Overall Score4.0/ 5
Good room. Shuttle service very prompt at 5:00 a.m.!
Dennis F. (Individual traveler, booked 1 room), from
29-Apr-2024 Verified Review, stayed from Sun Apr 28 to Mon Apr 29 2024 at a $188.99 average nightly rate.
"Nice Hotel With Hospital Shuttle"
Overall Score5.0/ 5
It was a very nice and clean hotel near the clinic. It was close to get to the hospital with shuttle service.
Anita M. (Individual traveler, booked 1 room), from
25-Apr-2024 Verified Review, stayed from Tue Apr 23 to Thu Apr 25 2024 at a $229.99 average nightly rate.
"Very Nice Hotel & Atmosphere"
Overall Score5.0/ 5
The atmosphere when we first walked in was very professional. The desk agent was very accommodating and nice. This was our first stay at Holiday Inn Cleveland Clinic. Our room was very clean and comfortable.
Vicki R. (Individual traveler, booked 1 room), from
21-Apr-2024 Verified Review, stayed from Thu Apr 18 to Fri Apr 19 2024 at a $189.00 average nightly rate.
"Enjoyed the stay."
Overall Score5.0/ 5
Experience was nice. Hotel restaurants service was great ! No complaints.
Lisa S. (Individual traveler, booked 1 room), from
19-Apr-2024 Verified Review, stayed from Mon Apr 08 to Sat Apr 20 2024 at a $250.99 average nightly rate.
"Very clean hotel with excellent staff."
Overall Score5.0/ 5
Absolutely will return. Very clean hotel with excellent staff.
Ernest C. (Individual traveler, booked 1 room), from
19-Apr-2024 Verified Review, stayed from Tue Apr 16 to Wed Apr 17 2024 at a $217.99 average nightly rate.
"Excellent Hotel Near Cleveland Clinic"
Overall Score5.0/ 5
We have stayed here several times as it is close to Cleveland Clinic. Staff goes above to meet the needs of clients. They recognize that many are here for health reasons. The shuttle takes you to the hospital. The rooms are comfortable, I have had to rebook two times due to extended stays due to medical problems. It is not a problem. The servers and bartenders take pride in remembering people and greet with friendship. The rooms are clean and beds comfortable. Valet parking is welcomed, easy in easy out. Can't say enough especially when you need it.
Pamela E. (Individual traveler, booked 1 room), from
18-Apr-2024 Verified Review, stayed from Mon Apr 15 to Fri Apr 19 2024 at a $168.40 average nightly rate.
"Comfort for Cleveland Clinic patients."
Overall Score5.0/ 5
The hotel provides the comfort needed for Clinic patients. We were very satisfied with our stay. The staff was very cheerful, pleasant and helpful.
Jeanne J. (Individual traveler, booked 1 room), from
17-Apr-2024 Verified Review, stayed from Wed Apr 10 to Sat Apr 13 2024 at a $180.00 average nightly rate.
"Free Shuttle to Clinic"
Overall Score3.0/ 5
The person who waited on us did a good job. The people at the front desk were friendly and accommodating. Liked the free shuttle to clinic. Clean place.
Nancy H. (Individual traveler, booked 1 room), from
14-Apr-2024 Verified Review, stayed from Wed Apr 10 to Thu Apr 11 2024 at a $192.99 average nightly rate.
"The comfort needed for Cleveland Clinic patients."
Overall Score5.0/ 5
We were very satisfied with our stay. The staff was very cheerful, pleasant and helpful. The hotel provides the comfort needed for Cleveland Clinic patients.
Jeanne J. (Individual traveler, booked 1 room), from
13-Apr-2024 Verified Review, stayed from Wed Apr 10 to Sat Apr 13 2024 at a $180.00 average nightly rate.
"Great Experience & Shuttle"
Overall Score5.0/ 5
Great experience. The hotel shuttle is a nice perk.
Lisa S. (Individual traveler, booked 1 room), from
29-Mar-2024 Verified Review, stayed from Fri Mar 29 to Sat Mar 30 2024 at a $198.99 average nightly rate.
"Slept like a baby!"
Overall Score5.0/ 5
Clean hotel; the service was great. The bed was very soft and slept like a baby!
Lashondria S. (Individual traveler, booked 1 room), from
27-Feb-2024 Verified Review, stayed from Sat Feb 24 to Sun Feb 25 2024 at a $136.99 average nightly rate.
"Always Great!"
Overall Score5.0/ 5
Helpful, friendly staff from valet to head housekeeper. I have stayed at this hotel before and it has always been comfy and great.
Vickie B. (Individual traveler, booked 1 room), from
22-Feb-2024 Verified Review, stayed from Sun Feb 18 to Mon Feb 19 2024 at a $186.99 average nightly rate.
"Good caring staff!"
Overall Score5.0/ 5
Good, caring staff!
Mark E. (Individual traveler, booked 1 room), from
19-Feb-2024 Verified Review, stayed from Thu Feb 01 to Sun Feb 04 2024 at a $184.66 average nightly rate.
"Clean Hotel & Restaurant"
Overall Score3.0/ 5
Very clean room and lobby. Restaurant had good service and was clean.
Martin I. (Individual traveler, booked 1 room), from
17-Feb-2024 Verified Review, stayed from Wed Feb 14 to Thu Feb 15 2024 at a $179.99 average nightly rate.
"Clean, comfortable room."
Overall Score4.0/ 5
The room was clean and comfy and the air conditioner worked.
Jeff S. (Individual traveler, booked 1 room), from
15-Feb-2024 Verified Review, stayed from Sun Feb 11 to Mon Feb 12 2024 at a $201.99 average nightly rate.
"Wonderful Place to Stay"
Overall Score5.0/ 5
I would stay there again in a heartbeat. I haven't seen such a wonderful place to have an anchor to depend on. Clean and very conveniently located.
James S. (Group coordinator, booked 2 rooms), from
09-Feb-2024 Verified Review, stayed from Wed Feb 07 to Fri Feb 09 2024 at a $167.99 average nightly rate.
"Nice Facility"
Overall Score5.0/ 5
Nice Facility
Jeffrey M. (Individual traveler, booked 1 room), from
07-Feb-2024 Verified Review, stayed from Tue Feb 06 to Wed Feb 07 2024 at a $187.99 average nightly rate.
"Clean hotel with shuttle to Cleveland Clinic."
Overall Score4.0/ 5
Clean hotel, friendly staff. Easy to get to Cleveland Clinic, the shuttle service is a great asset.
Connie R. (Individual traveler, booked 1 room), from
06-Feb-2024 Verified Review, stayed from Thu Feb 01 to Sat Feb 03 2024 at a $167.99 average nightly rate.
"Very nice hotel."
Overall Score4.0/ 5
The hotel was clean and very inviting. Front desk staff was exceptionally nice.
Cynthia P. (Individual traveler, booked 1 room), from
04-Feb-2024 Verified Review, stayed from Thu Feb 01 to Sat Feb 03 2024 at a $167.99 average nightly rate.
"Close to The Cleveland Clinic "
Overall Score5.0/ 5
The hotel was great and meet my needs for a close place to stay near Cleveland Clinic so I didn’t have to drive but I could walk.
Paul H. (Individual traveler, booked 1 room), from
26-Jan-2024 Verified Review, stayed from Mon Jan 22 to Wed Jan 24 2024 at a $169.99 average nightly rate.
"Clean, Comfy Room"
Overall Score4.0/ 5
The room was clean and comfortable.
Gary R. (Individual traveler, booked 1 room), from
23-Jan-2024 Verified Review, stayed from Mon Jan 22 to Wed Jan 24 2024 at a $186.99 average nightly rate.
"Nice and clean. Convenient for hospital patients."
Overall Score4.0/ 5
Very convenient for hospital patients. Nice and clean.
Ricky C. (Individual traveler, booked 1 room), from
18-Jan-2024 Verified Review, stayed from Sun Jan 14 to Tue Jan 16 2024 at a $186.99 average nightly rate.
"Holiday Inn Cleveland Clinic is Very Nice"
Overall Score4.0/ 5
Holiday Inn Cleveland Clinic is very nice.
Joel K. (Individual traveler, booked 1 room), from
17-Jan-2024 Verified Review, stayed from Tue Jan 16 to Thu Jan 18 2024 at a $186.99 average nightly rate.
"Nice Stay"
Overall Score4.0/ 5
The staff is fantastic. They are caring and remember returning customers. The rooms are just fine.
Paul E. (Individual traveler, booked 1 room), from
16-Jan-2024 Verified Review, stayed from Mon Jan 15 to Wed Jan 17 2024 at a $187.99 average nightly rate.
"No Problems!"
Overall Score5.0/ 5
Great
Gary W. (Individual traveler, booked 1 room), from
09-Jan-2024 Verified Review, stayed from Sun Jan 07 to Tue Jan 09 2024 at a $187.99 average nightly rate.
"Helpful & Courteous!"
Overall Score5.0/ 5
Helpful and courteous staff. Pleased with surroundings.
Richard H. (Individual traveler, booked 1 room), from
30-Dec-2023 Verified Review, stayed from Tue Dec 26 to Wed Dec 27 2023 at a $196.99 average nightly rate.
"Good Hotel"
Overall Score5.0/ 5
Easy check in, very helpful staff, clean room.
Diane N. (Individual traveler, booked 1 room), from
12-Dec-2023 Verified Review, stayed from Mon Dec 11 to Tue Dec 12 2023 at a $179.00 average nightly rate.
"A night of good rest."
Overall Score5.0/ 5
A night of good rest. The staff was outstanding including the front desk person filling my water bottle with ice and water the morning of our departure.
Clifford C. (Individual traveler, booked 1 room), from
06-Dec-2023 Verified Review, stayed from Sun Dec 03 to Mon Dec 04 2023 at a $198.99 average nightly rate.
"Good Customer Service"
Overall Score3.0/ 5
The front desk and restaurant staff were very nice as well as the shuttle and valet service. This was comforting.
Penny L. (Individual traveler, booked 1 room), from
05-Dec-2023 Verified Review, stayed from Fri Dec 01 to Mon Dec 04 2023 at a $187.99 average nightly rate.
"Great room, valet & shuttle service."
Overall Score5.0/ 5
Excellent! Great room. The valet was good. The shuttle service was good and much needed.
Grettle S. (Individual traveler, booked 1 room), from
10-Oct-2023 Verified Review, stayed from Sun Oct 08 to Wed Oct 11 2023 at a $208.99 average nightly rate.
"Excellent Hotel"
Overall Score5.0/ 5
Excellent hotel! It rocks! Sierra M. provided the best customer service I have seen in a long time.
William R. (Individual traveler, booked 1 room), from
07-Jun-2023 Verified Review, stayed from Thu Jun 01 to Fri Jun 02 2023 at a $186.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Cleveland Clinic An Ihg Hotel
- 4.2 of 5Overall
- 4.1 of 5Amenities
- 4.4 of 5Cleanliness
- 4.4 of 5Comfort
- 4.4 of 5Condition
- 4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Cleveland Clinic, an IHG Hotel, you'll be centrally located in Cleveland, a 8-minute walk from Cleveland Clinic and 13 minutes by foot from Ronald McDonald House Cleveland. This hotel is 1.2 mi (1.9 km) from Severance Hall and 1.2 mi (2 km) from University Hospitals of Cleveland.
Enjoy American cuisine at Moce Cafe & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.
Make yourself at home in one of the 276 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Cleveland Clinic - 0.7 km / 0.4 mi
Ronald McDonald House Cleveland - 1.1 km / 0.7 mi
Cleveland Orchestra - 1.6 km / 1 mi
Severance Hall - 1.6 km / 1 mi
University Hospitals of Cleveland - 1.7 km / 1 mi
Cleveland Museum of Art - 1.8 km / 1.1 mi
Case Western Reserve University - 2 km / 1.2 mi
Cleveland Museum of Natural History - 2.1 km / 1.3 mi
Museum of Contemporary Art Cleveland - 2.1 km / 1.3 mi
Cleveland Botanical Garden - 2.2 km / 1.4 mi
Cleveland Institute of Art - 2.3 km / 1.4 mi
Western Reserve Historical Society - 2.3 km / 1.4 mi
Cleveland Institute of Music - 2.4 km / 1.5 mi
Agora Theater & Ballroom - 2.4 km / 1.5 mi
Little Italy Historical Museum - 2.6 km / 1.6 mi
The nearest airports are:
Cleveland, OH (BKL-Burke Lakefront) - 8.3 km / 5.1 mi
Cleveland, OH (CGF-Cuyahoga County) - 22.9 km / 14.2 mi
Cleveland Hopkins International Airport (CLE) - 23.9 km / 14.9 mi
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cleveland? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and a meeting room.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Green Sustainability
At the Holiday Inn Cleveland Clinic, caring for the environment and the local community goes hand-in-hand with creating “Great Hotels Guests Love.” Using the online IHG Green Engage system, we track our day-to-day energy, water and carbon consumption, and monitor how we manage our waste. We also implement activities and practices that help reduce our carbon footprint and use biodegradable cleaning and disposable products. The IHG Green Engage system has devised more than 200 Green Solutions to help reduce our impact on the environment
Amenities / Features
Airport & Shuttle Information
The Cleveland Hopkins International Airport is located 14.6 miles from the hotel, which is around a 20 - 30 minute car ride. Uber, Lyft, and taxis are all available in the area. The price per trip varies.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Moce Cafe serves a full service breakfast option. In room dining is open for all meals. The breakfast buffet is $13.50 per person plus tax. The buffet features an omelet station, assorted breakfast meats, has browns, fresh fruit, yogurt bar, pastries & assorted cold cereals, juice, coffee and tea. There is also a full menu for breakfast as well. Room Service is available from 6:30 AM - 10:00 PM with a variety of breakfast options which range in price from $7.75 - $10.50, plus tax and gratuity) Due to COVID - 19 our breakfast buffet is not available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Our hotel is not pet friendly. Unless it is a service animal and the appropriate paperwork is in place for the animal.
Parking Info
Valet Parking for overnight hotel guests at the rate of $19 per day/per vehicle with unlimited in and out access
Internet / WiFI
Complimentary in all guestrooms
Misc Fees / Policies
- Fee for full breakfast: approximately USD 5 to 11 per person
- Valet parking fee: USD 24.00 per day (in/out privileges)
- Nearby parking fee: USD 10.00 per night (200 ft away)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
The hotel has partnered with Cleveland Clinic, Ecolab, and Diversey to ensure our guests feel safe and comfortable during these unprecedented times due to COVID - 19 when traveling to our hotel. We clean and disinfect our public spaces every 1 - 2 hours a day with special attention to "frequent touch" spots. We disinfect our public restrooms every 1 - 2 hours per day. Guestrooms are cleaned upon departure or upon request. Enhanced deep cleaning protocols upon check-out. Special attention to “frequent touch” surfaces and items in the guestrooms: - Refrigerator & mini bar and handles- Telephone and remote control - HVAC Unit and thermostat - Furniture, television, and clock radio - Lamp, floor lamp, and light switches - Outlets and USB ports - Hairdryer - Bathroom and fixtures There are hand sanitizing stations located on the main level, We have a Wellness Station set up in the hotel lobby to scan temperatures and ask questions of guests & hotel staff. Masks are mandatory throughout Clev
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
