Verified Reviews of 21c Museum Hotel Lexington
Below are the verified reviews from guests that we have booked recently:
"Enjoyable Stay"
Overall Score4.0/ 5
We enjoyed our stay; the room was nice and comfortable. The food at Lockbox was also very good.
Helen F. (Individual traveler, booked 1 room), from
15-Jul-2024 Verified Review, stayed from Wed Jul 10 to Fri Jul 12 2024 at a $167.31 average nightly rate.
"Excellent customer service."
Overall Score4.0/ 5
We checked in after our flight was cancelled and the front desk staff made us feel so relaxed and comfortable. We had a beautiful room with great views of the city. Easy walk to great restaurants and excellent room service. Would stay again!
Dana H. (Individual traveler, booked 1 room), from
27-Jun-2024 Verified Review, stayed from Wed Jun 26 to Thu Jun 27 2024 at a $211.46 average nightly rate.
"Unique"
Overall Score3.0/ 5
Very unique establishment. The room was clean. Very modern looking, etc. Enjoyed the “museum” as part of our experience.
Kim L. (Group coordinator, booked 2 rooms), from
23-Jan-2024 Verified Review, stayed from Sat Jan 20 to Sun Jan 21 2024 at a $173.99 average nightly rate.
"Very clean, comfortable bed. ??Employee Help"
Overall Score5.0/ 5
Very clean, comfortable bed. I would like your management team to be aware of one of your employees. She was very helpful and considerate. Her name is Madi. I don’t know her last name. Give her a raise.
Rodney H. (Individual traveler, booked 1 room), from
21-Oct-2023 Verified Review, stayed from Fri Oct 13 to Sun Oct 15 2023 at a $678.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of 21c Museum Hotel Lexington
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
21c Museum Hotels combine luxury accommodations with art to create a unique atmosphere at each property. Museum exhibitions are organized primarily from the 21c Collection that includes several different media and features work by artists from all over the world, reflecting the global nature of contemporary culture. 21c Lexington offers 7,000 square feet of event space and 88 guest rooms with art seamlessly integrated into all areas of the property. Exhibition space is solely dedicated to showcasing the art of the 21st century and is open to the public free of charge, 365 days per year. Located in downtown Lexington, the 88 guest rooms and suites at 21c Museum Hotel Lexington are spacious with high ceilings, contemporary furnishings and large, historic windows. Designed by Deborah Berke Partners, each room allows you to relax in a spacious, modern environment while maintaining the historical features of the building.At 21c, we want to help you create a meeting or event as unique as your surroundings. Our team will help you build a completely customized package to satisfy your needs. With 7,000 square feet of art-filled gallery space equipped with cutting edge audiovisual technology and light-filled windows, the property can accommodate events ranging from an intimate cocktail gathering to board retreats, executive meetings and weddings.
Green Sustainability
We participate in recycling programs for material and food waste (compost). Select partially used housekeeping products are donated to a local charity.
Amenities / Features
Airport & Shuttle Information
Bluegrass Airport (LEX), 6 miles, no shuttle, $25.00 one way
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast is served in Lockbox. Cost from $5-$12. Options include breakfast basics, a la carte sides, hearty breakfast, coffee, tea, and smoothies.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
One time, non-refundable pet fee of $150.00. Pets under 50 pounds. Not applicable to service animals. Internet / WiFI
Wi-Fi is available throughout the entire hotel and museum at no cost for hotel guests and meeting guests.