Holiday Inn Express & Suites Kalamazoo West An Ihg Hotel

1315 Westgate Drive, Kalamazoo, MI 49009 US
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Oasis Hot Tub Gardens
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Very Good
4.0/5

Based on 21 guest reviews

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  • Swimming pool
  • Wheelchair-accessible pool
  • Free WiFi
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free self-serve breakfast
  • Free breakfast
Select Your Room:
11/14/2024 - 11/15/2024
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express & Suites Kalamazoo West An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"No air conditioning and breakfast was cold."
Overall Score3.0/ 5
The hotel was full and they could not find us anywhere to stay!
(Individual traveler, booked 1 room), from US flag
07-Aug-2024 Verified Review, stayed from Fri Aug 02 to Sun Aug 04 2024 at a $173.49 average nightly rate.
"Unresponsive to issues."
Overall Score2.0/ 5
We prepaid our stay for three days. After our first night and use of the shower, it was noticed that the tub didn’t drain well so we ended up showering in a foot of water. The shower curtain was also gray along the bottom. The desk was notified but the next day, it was the same although a clean shower curtain had been installed. We notified the desk again and nothing changed. We weren’t even offered a different room. Also, the Internet didn’t work for two nights. They said later it was a provider issue and they had informed the guests but our room phone didn’t work so we never heard. We had to call the desk on our cell phones. The second day we had a dial tone but the buttons didn’t work. Overall a poor experience with lack of sympathy or response from the management. When we checked out they couldn’t give us a discount or refund because it was prepaid, i.e. they already had our money. So, they promised a discount on future stays at their hotel. Why would we do that?.
(Individual traveler, booked 1 room), from US flag
14-Jun-2024 Verified Review, stayed from Tue Jun 11 to Fri Jun 14 2024 at a $117.80 average nightly rate.
"Clean, nice staff."
Overall Score5.0/ 5
Front desk was very nice at check in. Room was clean. Breakfast was very good with several great options. Coffee was good too. Front desk very nice at checkout.
(Individual traveler, booked 1 room), from US flag
09-Jun-2024 Verified Review, stayed from Thu Jun 06 to Sat Jun 08 2024 at a $161.10 average nightly rate.
"Neat & Clean"
Overall Score5.0/ 5
Everything was neat and clean. Employees helpful.
(Individual traveler, booked 1 room), from US flag
04-May-2024 Verified Review, stayed from Fri May 03 to Sat May 04 2024 at a $179.10 average nightly rate.
"Great Service & Very Clean Rooms"
Overall Score5.0/ 5
Superb service offered to me and family for five nights, involving a shift of rooms to accommodate us better, all despite a very full hotel! Graceful, friendly and professional front desk staff, especially Andrea who is a remarkable manager. Rooms were clean and well serviced as well.
(Individual traveler, booked 1 room), from US flag
30-Mar-2024 Verified Review, stayed from Fri Mar 22 to Wed Mar 27 2024 at a $214.99 average nightly rate.
"Very clean hotel."
Overall Score4.0/ 5
Everything was nice; very clean. Nice workers.
(Individual traveler, booked 1 room), from US flag
04-Aug-2023 Verified Review, stayed from Sun Jul 30 to Wed Aug 02 2023 at a $143.99 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Kalamazoo, Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel is within a 10-minute drive of Western Michigan University and Kalamazoo College. This hotel is 4.5 mi (7.2 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Hot Tub Gardens - 3.7 km / 2.3 mi
Western Michigan University - 4.6 km / 2.9 mi
Kalamazoo College - 5.6 km / 3.5 mi
Crystal Woods - 6.1 km / 3.8 mi
James W. Miller Auditorium - 6.2 km / 3.8 mi
Waldo Stadium - 6.3 km / 3.9 mi
University Arena - 6.4 km / 4 mi
Kalamazoo Valley Museum - 7.2 km / 4.5 mi
Kalamazoo Institute of Arts - 7.4 km / 4.6 mi
Kalamazoo State Theatre - 7.4 km / 4.6 mi
Farmers Alley Theatre - 7.4 km / 4.6 mi
Bronson Health Care Group - 7.9 km / 4.9 mi
Bronson Methodist Hospital - 8.2 km / 5.1 mi
Bank Street Farmer's Market - 9 km / 5.6 mi
Markin Glen County Park - 9.5 km / 5.9 mi

The nearest major airport is Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 16.5 km / 10.3 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kalamazoo? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 1
  • Conference space size (meters) - 93
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Free WiFi
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free self-serve breakfast
  • Free breakfast
  • Total number of rooms - 105
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Handrails in stairways
  • Business center
  • 24-hour front desk
  • Daily
  • Smoke-free property
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Hiking/biking trails nearby
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 1001
  • 24-hour business center
  • Concierge services

Breakfast Information

Complimentary Breakfast is included in your room rate. Please see our IHG site for the most up to date offerings.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals AllowedPets are not allowed. Several boarding kennels are located nearby. Please contact the Guest Services staff for additional information.

Parking Info

Complimentary Self Parking Available.

Internet / WiFI

Free High-Speed WiFi throughout the entire hotel.

Misc Fees / Policies

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation

We have included all charges provided to us by the property.

  • Pool access available from 7:00 AM to 11:00 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.

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